Vodafone

Senior ServiceNow Developer

Vodafone
Lisbon, Portugal
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Vodafone, a global telecommunications company dedicated to connecting people and businesses around the world. We are seeking a highly skilled Senior ServiceNow Developer to join our team and help us drive innovation and efficiency through our ServiceNow platform. As a leader in the industry, Vodafone is constantly evolving and we need a talented individual who can help us stay ahead of the curve. If you have a passion for technology and a desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.

  1. Develop and maintain ServiceNow applications, modules, and integrations to support Vodafone's business needs and drive innovation.
  2. Collaborate with cross-functional teams to gather requirements, design solutions, and implement changes within the ServiceNow platform.
  3. Monitor system performance and identify areas for improvement, implementing enhancements and upgrades as needed.
  4. Troubleshoot and resolve technical issues related to ServiceNow, ensuring a smooth and efficient user experience.
  5. Keep up-to-date with industry trends and best practices, continuously enhancing Vodafone's ServiceNow platform.
  6. Train and mentor junior developers, sharing knowledge and promoting a culture of continuous learning.
  7. Work closely with stakeholders to understand their needs and provide creative solutions to meet their requirements.
  8. Develop and maintain documentation for ServiceNow processes, procedures, and configurations.
  9. Participate in project planning and execution, ensuring timely delivery of high-quality solutions.
  10. Proactively identify opportunities for automation and process improvement within ServiceNow.
  11. Collaborate with other developers and IT teams to ensure seamless integration and alignment with Vodafone's overall technology strategy.
  12. Adhere to company policies and procedures, including security and data privacy regulations, while working with ServiceNow.
Where is this job?
This job is located at Lisbon, Portugal
Job Qualifications

  • Extensive Experience With Servicenow: A Senior Servicenow Developer At Vodafone Should Have At Least 5 Years Of Experience Working With Servicenow, With A Strong Understanding Of Its Functionalities And Capabilities.

  • Proficient In Servicenow Development: The Ideal Candidate Should Have A Deep Understanding Of Servicenow Development, Including Experience With Scripting, Workflows, Integrations, And Custom Application Development.

  • Strong Technical Skills: A Senior Servicenow Developer At Vodafone Should Have A Strong Technical Background, With Expertise In Programming Languages Such As Javascript, Html, Css, And Experience With Web-Based Technologies.

  • Project Management Experience: As A Senior Role, The Candidate Should Have Experience In Leading Servicenow Projects And Managing A Team Of Developers. They Should Be Able To Effectively Plan, Execute, And Deliver Complex Projects Within Tight Deadlines.

  • Excellent Communication Skills: A Senior Servicenow Developer Should Possess Excellent Communication Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams, Stakeholders, And Business Users. They Should Also Be Able To Articulate Technical Concepts To Non-Technical Stakeholders.

Required Skills

  • Agile Methodology

  • Business process mapping

  • Scripting languages

  • ITIL Framework

  • Workflow automation

  • Data

  • Servicenow Platform

  • Integration Development

  • Ui Customization

  • Custom Application Development

  • Service Catalog Management

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior ServiceNow Developer in Lisbon, Portugal is between €40,000 and €60,000 per year. This may vary depending on factors such as experience, specific job responsibilities, and the company's industry and size.

Additional Information
Vodafone is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesPortuguese
Job PostedOctober 15th, 2025
Apply BeforeJune 9th, 2026
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About Vodafone

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

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