Vodafone

Senior Executive Mediation Mediation Zone

Vodafone

Pune, Maharashtra, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled mediator with a passion for resolving conflicts and promoting positive communication? Look no further! Vodafone is seeking a Senior Executive Mediation Zone to join our dynamic team. As a key member of our organization, you will have the opportunity to use your expertise to facilitate productive dialogue and foster strong relationships within our company. We are looking for a results-driven individual with excellent communication and problem-solving skills, who is committed to promoting a positive and inclusive work culture. If you have the qualifications and experience to excel in this role, we would love to hear from you!

  1. Mediate conflicts: The Senior Executive Mediation Zone will be responsible for using their skills and expertise to mediate conflicts within the company, promoting positive communication and finding mutually beneficial solutions.
  2. Foster positive relationships: This role requires the individual to build and maintain strong relationships with employees, promoting a positive and inclusive work culture.
  3. Facilitate productive dialogue: The Senior Executive Mediation Zone will be responsible for facilitating open and productive dialogue between conflicting parties, encouraging understanding and finding common ground.
  4. Problem-solving: This position requires the ability to identify and analyze complex issues and develop effective solutions to resolve conflicts and promote positive communication.
  5. Collaborate with team members: The individual in this role will work closely with other team members to address conflicts and promote a positive work environment.
  6. Stay updated on company policies: It is the responsibility of the Senior Executive Mediation Zone to stay informed about company policies and procedures to ensure that all mediations are in line with them.
  7. Maintain confidentiality: The individual in this role must maintain strict confidentiality at all times, respecting the privacy of those involved in conflicts.
  8. Monitor progress: The Senior Executive Mediation Zone will be responsible for monitoring the progress of conflicts and providing regular updates to relevant stakeholders.
  9. Provide recommendations: Based on their observations and analysis, the individual in this role will provide recommendations for improving communication and resolving conflicts in the workplace.
  10. Continuously improve processes: The Senior Executive Mediation Zone will be expected to continuously review and improve mediation processes to ensure their effectiveness and efficiency.
Where is this job?
This job is located at Pune, Maharashtra, India
Job Qualifications
  • Extensive Experience In Mediation: A Senior Executive Mediation At Vodafone Must Have A Minimum Of 10 Years Of Experience In Mediation, With A Proven Track Record Of Successfully Resolving Complex Disputes And Conflicts.

  • Strong Communication And Negotiation Skills: The Role Requires Excellent Communication And Negotiation Skills, As The Senior Executive Mediation Will Be Responsible For Facilitating Discussions Between Parties With Different Perspectives And Interests.

  • In-Depth Knowledge Of Conflict Resolution Strategies: The Ideal Candidate Should Have A Deep Understanding Of Various Conflict Resolution Techniques, Such As Interest-Based Negotiation, Facilitation, And Arbitration, And Be Able To Apply Them Effectively In Different Situations.

  • Ability To Manage High-Pressure Situations: The Senior Executive Mediation Will Often Be Dealing With High-Stakes And Emotionally Charged Disputes. Therefore, The Candidate Must Be Able To Remain Calm, Composed, And Objective Under Pressure.

  • Leadership And Collaboration Skills: As A Senior Leader At Vodafone, The Successful Candidate Should Have Strong Leadership And Collaboration Skills To Effectively Manage A Team Of Mediators And Work Closely With Other Departments To Resolve Conflicts And Improve Processes.

Required Skills
  • Communication

  • Analytical skills

  • Negotiation

  • Leadership

  • Conflict Resolution

  • Relationship Management

  • Active listening

  • Empathy

  • Strategic Thinking

  • Problem-Solving

  • Decision-Making

  • Mediation Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Executive Mediation Mediation Zone in Pune, Maharashtra, India is between ₹ 1,000,000 and ₹ 2,500,000 per year. This range can vary depending on factors such as the specific industry, company size, and level of experience.

Additional Information
Vodafone is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 7th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Vodafone

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

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