Vodafone

Retail Adviser up to 35 hours/week

Vodafone

Liverpool, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for technology? Do you thrive in a fast-paced, customer-oriented environment? If so, we have the perfect opportunity for you! Vodafone is looking for a Retail Adviser to join our dynamic team, working up to 35 hours per week. As a Retail Adviser, you will be the face of Vodafone, providing exceptional customer service and promoting our latest products and services. This role requires a highly motivated individual who is able to build strong relationships with customers and constantly strive to exceed sales targets. If you have a passion for technology and a desire to succeed in a retail setting, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  3. Promote and sell Vodafone's latest products and services to meet and exceed sales targets.
  4. Stay updated on new technology and product offerings to effectively educate and advise customers.
  5. Ensure the store is always presentable and well-stocked to create a positive shopping experience for customers.
  6. Handle customer inquiries and complaints in a timely and efficient manner.
  7. Collaborate with team members to achieve overall sales goals and targets.
  8. Meet and exceed personal sales targets by actively engaging with customers and utilizing effective sales techniques.
  9. Maintain accurate records of sales and customer interactions.
  10. Continuously strive to improve customer satisfaction and sales performance through self-evaluation and training.
  11. Keep up-to-date with Vodafone's policies, procedures, and promotions.
  12. Act as a brand ambassador for Vodafone and represent the company's values and image.
  13. Maintain a thorough understanding of Vodafone's products and services and effectively communicate their benefits to customers.
  14. Adhere to all company policies, procedures, and ethical standards.
  15. Collaborate with the store manager and other team members to drive the success of the retail store.
Where is this job?
This job is located at Liverpool, UK
Job Qualifications
  • Customer Service Skills: A Retail Adviser At Vodafone Should Have Excellent Customer Service Skills To Assist Customers With Their Inquiries, Complaints, And Provide Them With A Positive Shopping Experience.

  • Knowledge Of Vodafone Products And Services: The Ideal Candidate Should Have A Good Understanding Of Vodafone's Products And Services, Including Mobile Plans, Devices, And Accessories. This Will Enable Them To Make Recommendations And Upsell To Customers.

  • Sales Experience: Previous Experience In A Sales Role Is Essential For A Retail Adviser At Vodafone. They Should Be Able To Meet Sales Targets And Have A Proven Track Record Of Driving Sales And Revenue.

  • Communication Skills: Strong Communication Skills, Both Written And Verbal, Are Crucial For A Retail Adviser. They Should Be Able To Effectively Communicate With Customers And Colleagues, As Well As Provide Clear And Concise Information About Products And Services.

  • Technical Knowledge: A Good Understanding Of Technology And Mobile Devices Is Important For A Retail Adviser At Vodafone. They Should Be Able To Troubleshoot Basic Technical Issues And Educate Customers On How To Use Their Devices And Services.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Teamwork

  • Problem-Solving

  • technology proficiency

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Adviser up to 35 hours/week in Liverpool, UK is approximately £18,000 to £23,000 per year. However, this can vary depending on the specific company, job responsibilities, and experience level of the individual. It is best to research specific job listings and companies to get a more accurate understanding of the salary range for a Retail Adviser in Liverpool.

Additional Information
Vodafone is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Vodafone

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

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