"Are you a customer-centric individual with a passion for technology and communication? Do you thrive in a fast-paced retail environment and have a natural flair for sales? If so, Vodafone has an exciting opportunity for you as a Retail Adviser. As a member of our dynamic team, you will be responsible for providing exceptional customer service and promoting our innovative products and services. We are seeking individuals with a positive attitude, excellent communication skills, and a drive to succeed. If you have a minimum of 1 year experience in a retail or sales role, a high school diploma or equivalent, and a willingness to learn, we want to hear from you! Join us in shaping the future of telecommunications and take your career to the next level with Vodafone."
- Provide exceptional customer service to all clients, ensuring their needs are met and exceeded.
- Actively promote Vodafone's products and services to customers, utilizing knowledge of the company's offerings.
- Maintain a high level of product knowledge and stay up-to-date with industry trends and advancements.
- Meet and exceed sales targets set by the company, utilizing effective sales techniques and strategies.
- Build and maintain strong relationships with customers to drive customer loyalty and retention.
- Keep accurate records of sales and customer interactions, utilizing company systems and processes.
- Continuously strive to improve personal and team performance through self-motivation and development.
- Proactively identify and resolve any customer issues or concerns in a professional and timely manner.
- Collaborate with team members to create a positive and productive work environment.
- Adhere to all company policies and procedures, including health and safety guidelines.
- Attend regular training and development sessions to enhance skills and knowledge.
- Represent the company in a professional and positive manner at all times.
- Stay updated on new product launches and promotions to effectively communicate to customers.
- Maintain a clean and organized work environment to provide an enjoyable shopping experience for customers.
- Continuously strive to meet and exceed personal and team sales targets to contribute to the overall success of the company.
Strong Communication Skills: A Retail Adviser At Vodafone Must Possess Excellent Communication Skills, Both Verbal And Written. They Should Be Able To Effectively Communicate With Customers And Colleagues To Provide Product Information And Resolve Any Issues.
Sales Experience: Previous Experience In Sales Or Retail Is A Must For A Retail Adviser At Vodafone. They Should Have A Track Record Of Meeting Sales Targets And Have A Good Understanding Of The Sales Process.
Knowledge Of Telecommunications: A Thorough Understanding Of The Telecommunications Industry And Vodafone's Products And Services Is Essential For A Retail Adviser. They Should Be Able To Confidently Answer Customer Questions And Make Recommendations Based On Their Needs.
Customer Service Skills: The Ability To Provide Exceptional Customer Service Is Crucial For A Retail Adviser. They Should Have A Friendly And Approachable Demeanor, Be Able To Handle Difficult Customers, And Be Willing To Go Above And Beyond To Ensure Customer Satisfaction.
Team Player: Vodafone Values A Collaborative Work Environment, And A Retail Adviser Should Be A Team Player. They Should Be Able To Work Well With Others, Share Knowledge And Ideas, And Contribute To The Overall Success Of The Team.
Communication Skills
Inventory Management
Time Management
Product knowledge
Conflict Resolution
customer service
Teamwork
Problem-Solving
Upselling
technology proficiency
Product Demonstrations
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Adviser in Epsom, UK is between £16,000 and £20,000 per year. However, this can vary depending on the specific employer, level of experience, and additional skills and qualifications. Some employers may also offer commission or bonuses as part of the compensation package.
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Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.
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