Vodafone

Retail Adviser 40 hours/week - Folkestone

Vodafone

Hastings, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service? Do you have a strong interest in technology and the latest gadgets? If so, Vodafone is looking for you to join our team as a Retail Adviser in Folkestone! In this role, you will be responsible for delivering an outstanding customer experience, providing expert advice on our products and services, and driving sales. With a 40-hour work week, you will have the opportunity to showcase your excellent communication and problem-solving skills while helping customers find the perfect solution for their needs. If you thrive in a fast-paced and dynamic environment and have a passion for delivering top-notch service, then we want to hear from you! Keep reading to learn more about the qualifications and requirements for this exciting opportunity.

  1. Provide exceptional customer service to all clients, ensuring their needs are met and exceeded.
  2. Utilize expert knowledge of Vodafone products and services to provide accurate and helpful advice to customers.
  3. Actively engage with customers to understand their needs and recommend suitable products and services.
  4. Create and maintain a positive and welcoming atmosphere in the store.
  5. Meet and exceed sales targets by effectively promoting and selling Vodafone products and services.
  6. Keep up-to-date with the latest technology and gadgets in the market to effectively communicate their features and benefits to customers.
  7. Handle customer inquiries, complaints, and concerns in a professional and timely manner.
  8. Maintain a thorough understanding of company policies and procedures to ensure compliance.
  9. Collaborate with team members to achieve store targets and goals.
  10. Continuously seek opportunities to improve the customer experience and provide feedback to management.
  11. Keep the store clean, organized and visually appealing at all times.
  12. Attend training sessions and meetings to enhance product knowledge and sales techniques.
  13. Adhere to all safety and security protocols to protect company assets.
  14. Maintain accurate records of sales, customer interactions, and inventory.
  15. Stay updated on industry trends, market changes, and competitor activities to effectively position Vodafone products and services in the market.
Where is this job?
This job is located at Hastings, UK
Job Qualifications
  • Strong Sales Skills: A Successful Retail Adviser At Vodafone Should Have A Proven Track Record In Sales, With The Ability To Meet And Exceed Sales Targets.

  • Excellent Communication Skills: As A Retail Adviser, You Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential For Success In This Role.

  • Knowledge Of Mobile Technology: Vodafone Is A Leading Provider Of Mobile Services, So A Thorough Understanding Of Mobile Technology And The Latest Trends Is Necessary To Effectively Advise And Assist Customers.

  • Customer Service Oriented: Providing Exceptional Customer Service Is A Key Aspect Of The Retail Adviser Role. Applicants Should Have Previous Experience In A Customer-Facing Role And A Strong Desire To Go Above And Beyond To Meet Customer Needs.

  • Flexibility And Adaptability: The Role Of A Retail Adviser At Vodafone Requires Flexibility And Adaptability To Handle A Variety Of Tasks And Situations. The Ability To Work In A Fast-Paced Environment And Handle Multiple Priorities Is Crucial For Success In This Role.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • POS system

  • retail operations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Adviser 40 hours/week - Folkestone in Hastings, UK is between £17,000 - £22,000 per year. However, this can vary depending on factors such as experience, company size, and location.

Additional Information
Vodafone is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Vodafone

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

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