
Retail Adviser 40 hours/week - Folkestone
Are you passionate about providing exceptional customer service? Do you have a strong interest in technology and the latest gadgets? If so, Vodafone is looking for you to join our team as a Retail Adviser in Folkestone! In this role, you will be responsible for delivering an outstanding customer experience, providing expert advice on our products and services, and driving sales. With a 40-hour work week, you will have the opportunity to showcase your excellent communication and problem-solving skills while helping customers find the perfect solution for their needs. If you thrive in a fast-paced and dynamic environment and have a passion for delivering top-notch service, then we want to hear from you! Keep reading to learn more about the qualifications and requirements for this exciting opportunity.
- Provide exceptional customer service to all clients, ensuring their needs are met and exceeded.
- Utilize expert knowledge of Vodafone products and services to provide accurate and helpful advice to customers.
- Actively engage with customers to understand their needs and recommend suitable products and services.
- Create and maintain a positive and welcoming atmosphere in the store.
- Meet and exceed sales targets by effectively promoting and selling Vodafone products and services.
- Keep up-to-date with the latest technology and gadgets in the market to effectively communicate their features and benefits to customers.
- Handle customer inquiries, complaints, and concerns in a professional and timely manner.
- Maintain a thorough understanding of company policies and procedures to ensure compliance.
- Collaborate with team members to achieve store targets and goals.
- Continuously seek opportunities to improve the customer experience and provide feedback to management.
- Keep the store clean, organized and visually appealing at all times.
- Attend training sessions and meetings to enhance product knowledge and sales techniques.
- Adhere to all safety and security protocols to protect company assets.
- Maintain accurate records of sales, customer interactions, and inventory.
- Stay updated on industry trends, market changes, and competitor activities to effectively position Vodafone products and services in the market.
Strong Sales Skills: A Successful Retail Adviser At Vodafone Should Have A Proven Track Record In Sales, With The Ability To Meet And Exceed Sales Targets.
Excellent Communication Skills: As A Retail Adviser, You Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential For Success In This Role.
Knowledge Of Mobile Technology: Vodafone Is A Leading Provider Of Mobile Services, So A Thorough Understanding Of Mobile Technology And The Latest Trends Is Necessary To Effectively Advise And Assist Customers.
Customer Service Oriented: Providing Exceptional Customer Service Is A Key Aspect Of The Retail Adviser Role. Applicants Should Have Previous Experience In A Customer-Facing Role And A Strong Desire To Go Above And Beyond To Meet Customer Needs.
Flexibility And Adaptability: The Role Of A Retail Adviser At Vodafone Requires Flexibility And Adaptability To Handle A Variety Of Tasks And Situations. The Ability To Work In A Fast-Paced Environment And Handle Multiple Priorities Is Crucial For Success In This Role.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Merchandising
Teamwork
Organization
Problem-Solving
POS system
retail operations
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Adviser 40 hours/week - Folkestone in Hastings, UK is between £17,000 - £22,000 per year. However, this can vary depending on factors such as experience, company size, and location.
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Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

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