Vodafone

Retail Adviser 30 hours/week

Vodafone

United Kingdom
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Vodafone! We are looking for a dynamic and customer-focused individual to join our team as a Retail Adviser, working 30 hours per week. As a leading telecommunications company, we thrive on delivering exceptional service and innovative solutions to our valued customers. In this role, you will be the face of Vodafone, providing expert advice and support to customers in our retail stores. If you are passionate about technology, possess excellent communication skills, and have a drive for sales, then we want to hear from you! Join our team and be part of a company that values its employees and encourages growth and development.

  1. Greet and welcome customers to Vodafone retail stores in a friendly and professional manner.
  2. Provide expert advice and support to customers on Vodafone products and services.
  3. Conduct product demonstrations and explain features and benefits to customers.
  4. Actively listen to customers' needs and recommend appropriate solutions to meet their needs.
  5. Meet and exceed sales targets by upselling and cross-selling Vodafone products and services.
  6. Maintain a thorough understanding of Vodafone's products and services to effectively communicate and educate customers.
  7. Process transactions accurately and efficiently using Vodafone's sales systems.
  8. Keep up-to-date with industry trends and innovations to provide customers with the most current and relevant information.
  9. Build and maintain strong customer relationships, ensuring a positive customer experience.
  10. Collaborate with team members and other departments to resolve customer inquiries and issues.
  11. Maintain store cleanliness and organization to provide a professional and inviting atmosphere for customers.
  12. Continuously strive to improve sales and customer service skills through training and development opportunities.
  13. Adhere to company policies and procedures, including health and safety regulations.
  14. Represent Vodafone's brand and values while interacting with customers and colleagues.
  15. Contribute to a positive and supportive team environment.
Where is this job?
This job is located at United Kingdom
Job Qualifications
  • Experience In Retail Sales: A Minimum Of 1-2 Years Of Experience In A Retail Sales Role, Preferably In The Telecommunications Industry. This Would Demonstrate The Ability To Meet Sales Targets And Provide Excellent Customer Service.

  • Strong Communication Skills: Excellent Verbal And Written Communication Skills Are Essential For A Retail Adviser At Vodafone. This Includes The Ability To Communicate Technical Information In A Clear And Easy-To-Understand Manner To Customers.

  • Knowledge Of Telecommunications Products And Services: A Comprehensive Understanding Of Vodafone's Products And Services Is Necessary To Effectively Advise And Assist Customers With Their Purchases And Inquiries.

  • Customer Service Orientation: A Successful Retail Adviser Must Have A Customer-Centric Mindset And Be Able To Provide Exceptional Customer Service At All Times. This Includes Being Able To Handle Difficult Situations And Resolve Customer Complaints Effectively.

  • Flexibility And Availability: As A Retail Adviser, The Candidate Must Be Able To Work 30 Hours Per Week, Including Weekends And Evenings. This Requires Flexibility And A Willingness To Work In A Fast-Paced And Dynamic Retail Environment.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Upselling

  • Relationship

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Adviser 30 hours/week in United Kingdom is between £15,000 and £25,000 per year. This may vary depending on the specific company and location of the job.

Additional Information
Vodafone is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Vodafone

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

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