Associate Daten Account Manager - Metropolregion München (m/w/d)
Are you a driven and dynamic individual looking for the next step in your career? Are you passionate about the ever-evolving world of data and technology? Look no further! Vodafone is seeking an experienced and motivated Associate Daten Account Manager to join our team in the Metropolregion München. As a key member of our data team, you will play a crucial role in managing and growing our data accounts, ensuring the best possible service for our clients. If you have a strong background in data management and excellent interpersonal skills, we want to hear from you!
- Manage and maintain relationships with existing data accounts, ensuring high levels of customer satisfaction and retention.
- Identify opportunities to upsell and cross-sell data services and products to existing clients.
- Develop and implement strategies to grow and acquire new data accounts.
- Analyze data usage and trends to identify potential issues and proactively address them.
- Collaborate with cross-functional teams to ensure smooth delivery of data services and resolve any customer concerns.
- Stay updated on industry trends and developments in data and technology to provide clients with cutting-edge solutions.
- Prepare and present regular reports and performance metrics to management.
- Conduct regular business reviews with clients to understand their needs and provide solutions that align with their goals.
- Proactively identify and address any potential risks or challenges in data account management.
- Maintain accurate and up-to-date records of client interactions and account information.
- Collaborate with the sales team to support them in acquiring new data accounts.
- Provide exceptional customer service by promptly responding to client inquiries and resolving any issues.
- Act as a subject matter expert on data services and products, providing guidance and support to clients and team members.
- Continuously seek opportunities to improve processes and enhance the overall customer experience.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Minimum Of 2-3 Years Experience In Sales Or Account Management, Preferably In The Telecommunications Industry.
Knowledge Of The Telecommunications Industry, Including Products And Services Offered By Vodafone.
Fluency In German And English, Both Written And Spoken, To Effectively Communicate With Clients And Colleagues In A Diverse Environment.
Communication Skills
Project Management
Data Analysis
Account Management
Market Research
Time Management
Negotiation
customer service
Sales Support
Team collaboration
Client Relations
Problem-Solving
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Communication Skills
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Associate Daten Account Manager - Metropolregion München (m/w/d) in 85774 Unterföhring, Germany is € 2,800 - € 3,500 per month. This can vary depending on factors such as company size, experience level, and specific job responsibilities.
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Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.
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