Account Manager, SME

Are you a highly motivated and customer-focused individual with a passion for sales and relationship management? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you as an Account Manager, SME at Vodafone!As an Account Manager, SME, you will be responsible for managing a portfolio of small and medium-sized enterprise (SME) clients, providing them with exceptional service and driving revenue growth. You will have the opportunity to work with a diverse range of clients and build strong, long-lasting relationships with them.To be successful in this role, you will need to have a minimum of 2 years of experience in sales or account management, preferably in a B2B environment. A bachelor's degree in business, marketing, or a related field is also required. Excellent communication, negotiation, and problem-solving skills are essential, as well as a strong desire to succeed and exceed targets.At Vodafone, we value diversity and innovation, and we are looking for someone who shares our values and can bring fresh ideas to the table. If you are ready to take on a challenging and rewarding role, join us as an Account Manager, SME and take your career to the next level!

1. Develop and maintain strong relationships with a portfolio of SME clients.
2. Understand the unique needs and challenges of each client and provide tailored solutions to meet their business goals.
3. Actively pursue new business opportunities and identify upselling and cross-selling opportunities within the existing client base.
4. Meet and exceed sales targets and revenue goals set by the company.
5. Collaborate with cross-functional teams, such as marketing and product development, to ensure a cohesive and effective approach to client management.
6. Stay updated on industry trends, market developments and competition to inform strategic decisions and provide value-added insights to clients.
7. Act as the primary point of contact for all client inquiries, concerns, and escalations, providing timely and satisfactory resolutions.
8. Conduct regular business reviews with clients to assess their satisfaction and identify areas for improvement.
9. Maintain accurate and up-to-date records of client interactions and sales activities in the company's CRM system.
10. Represent the company at industry events and networking opportunities to promote our services and expand our client base.
11. Continuously strive to improve and enhance the customer experience, ensuring high levels of satisfaction and retention.
12. Adhere to company policies and procedures, including ethical standards, to maintain a positive reputation and foster trust with clients.
13. Collaborate with team members and share best practices to contribute to a positive and supportive work environment.
14. Embrace and promote a culture of diversity and innovation within the company.
15. Regularly communicate with team leaders and management to provide updates on client relationships and sales performance.

According to JobzMall, the average salary range for a Account Manager, SME in Pitești, Romania is between 4,000 to 8,000 Romanian Lei per month. This equates to approximately $933 to $1,866 USD per month. However, salaries may vary depending on factors such as experience, education, and the specific industry or company an individual works for.

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.