Account Manager, SME

Welcome to Vodafone, a leading global telecommunications company with a strong commitment to innovation and customer satisfaction. We are currently seeking a highly motivated and experienced Account Manager to join our team, specifically focused on Small and Medium Enterprises (SMEs). As an Account Manager for SMEs, you will play a crucial role in building and maintaining relationships with our valued clients. We are looking for a dynamic individual with a passion for sales and a strong understanding of the telecommunications industry. If you have a proven track record of driving business growth and delivering exceptional customer service, we want to hear from you! Join us and be a part of our exciting journey at Vodafone.

1. Develop and maintain strong relationships with SME clients, ensuring their satisfaction with our products and services.
2. Identify and pursue new business opportunities within the SME market, working towards set sales targets.
3. Conduct regular sales presentations and product demonstrations to potential clients.
4. Collaborate with internal teams to develop tailored solutions for clients and provide timely and accurate quotes.
5. Stay updated on industry trends and competition to provide valuable insights and recommendations to clients.
6. Negotiate and close deals with clients, ensuring profitable outcomes for the company.
7. Monitor and analyze client usage and provide recommendations for upselling and cross-selling opportunities.
8. Act as the main point of contact for any client inquiries or concerns, providing timely resolution and excellent customer service.
9. Collaborate with marketing and product development teams to create targeted campaigns and promotions for SME clients.
10. Maintain accurate records of all client interactions and sales activities in CRM software.
11. Attend networking events and conferences to represent Vodafone and expand our client base.
12. Continuously seek feedback from clients to improve our products and services, and relay any important information to relevant teams.
13. Adhere to company policies, procedures, and ethical standards in all interactions with clients.
14. Stay updated on Vodafone's products, services, and pricing plans to effectively promote and sell to clients.
15. Provide regular reports and updates to management on sales performance and market trends.

According to JobzMall, the average salary range for a Account Manager, SME in Ploiești, Romania is between 3,200 - 5,200 Romanian Lei per month. This equates to approximately $760 - $1,240 USD per month. However, salaries can vary depending on factors such as experience, industry, and company size.

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.