Technical Support Manager

As a Technical Support Manager, you will focus on making VMware a great place to work, building a strong team culture while ensuring that customers and partners receive best-in-class support. As a Technical Support Manager, you will focus on making VMware a great place to work, building a strong team culture while ensuring that customers and partners receive best-in-class support. Lead a team of skilled Technical Support Engineers, including interviewing & hiring, coordinating skills development & training, and optimizing individual & team performance. The first actions in this role will be to upskill on Global Support processes & products, to understand how VMware technology works, and to develop a detailed comprehension of the daily functions of our technical support operations.

According to JobzMall, the average salary range for a Technical Support Manager in 3401 Hillview Ave, Palo Alto, CA 94304, USA is $86,000 to $120,000. This range can vary based on the company, experience, and qualifications of the individual.

VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.