VMware

Technical Support Engineer

VMware

Jacksonville, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a passionate and experienced Technical Support Engineer to join our VMware team. As our Technical Support Engineer, you’ll be responsible for providing technical assistance to our customers and partners on VMware products. You’ll be a key contributor to our technical support team, providing timely and accurate solutions to our customer and partner inquiries and issues.To be successful in this role, you should have a good technical background and experience with VMware products, as well as excellent troubleshooting and problem-solving skills. The ideal candidate will also have excellent communication skills, both written and verbal, and the ability to take ownership of customer issues and drive them to resolution.If you’re passionate about providing excellent customer service and have a knack for troubleshooting technology issues, we’d love to hear from you.

Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • Bachelor's Degree In Computer Science Or Related Field

  • Experience With Automation Tools Such As Ansible And Puppet

  • Excellent Communication And Customer Service Skills

  • Ability To Work Effectively In A Fast-Paced Environment

  • Excellent Problem Solving And Troubleshooting Skills

  • Strong Understanding Of Networking And Operating Systems

  • Knowledge Of Vmware Vsphere And Other Virtualization Technologies

  • Knowledge Of Scripting Languages Such As Powershell

Required Skills
  • Security

  • Virtualization

  • Networking

  • Windows

  • Linux

  • VMWare

  • Troubleshooting

  • Scripting

  • Cloud

  • Databases

  • Automation

  • Coding

  • Monitoring

  • Systems

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Technical Support Engineer in Jacksonville, FL, USA is $35,000 to $61,000. This is based on the salaries of the job postings on the website, as well as on the salary information from other sources.

The salary range for this position may vary depending on the experience, skills, and expertise of the individual. It may also be influenced by the type of employer, the size of the organization, and the job market in Jacksonville, FL.

Additional Information
VMware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 5th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About VMware

VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.

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