Staff Customer Success Architect

At VMware, we are looking for a motivated and experienced Staff Customer Success Architect (SCSA) to join our team and help us facilitate customer success. As SCSA, you will be responsible for driving customer engagement and adoption of the VMware solutions and services portfolio. You will act as the customer’s advocate and be responsible for developing strong relationships with our customers and understanding their business needs.The successful candidate must possess a passion for driving customer success and experience in solution architecture, customer relationship management, and sales/service engineering. You must also be able to articulate complex solutions to customers and ensure successful customer engagements. The ideal candidate will have excellent communication, problem-solving, and organizational skills and be able to think analytically. Additionally, you must have experience in developing collaborative relationships with customers and partners to ensure customer success. We’re looking for an individual who is driven, creative, and motivated to help us meet our customer success goals.

According to JobzMall, the average salary range for a Staff Customer Success Architect in Palo Alto, CA, USA is between $90,000 and $125,000 per year.

VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.