Senior Support Services Manager

At VMware, we are looking for an experienced Senior Support Services Manager to join our world-class team. We are seeking a highly motivated and organized individual who is passionate about delivering exceptional customer service and providing an outstanding customer experience. The successful candidate should have a proven track record of managing customer support teams and excellent problem-solving skills.The ideal candidate will have a minimum of five years of experience in customer service and support, preferably in a technical environment. They will have strong leadership and communication skills, and be able to foster a customer-focused culture. They should also be proficient in using customer support software and have an understanding of both software and hardware troubleshooting. The Senior Support Services Manager will be expected to monitor customer support performance and ensure customer satisfaction through efficient and effective communication. Additionally, they should be organized and have the ability to manage multiple projects simultaneously.

According to JobzMall, the average salary range for a Senior Support Services Manager in Bengaluru, Karnataka, India is ₹7,41,922 to ₹13,41,436 per annum. This salary range is based on data from various sources, such as job postings, salary surveys, and market research. The salary range may vary depending on the company and the individual's qualifications and experience.

VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.