
Manager , VMware Success 360
VMware Success 360 (S360) is an award-winning, paid Success Offer that integrates Customer Success, Technical Support, Standardized Micro-Services and Learning to rapidly accelerate our customers’ time to value, while driving consumption and adoption of VMware solutions. Provide thought leadership, manage risk, and ensure VMware customers have a positive experience and realize value from all pillars of Success 360. Lead your team to develop and manage Success Plans that achieve measurable business outcomes for customers while accelerating the consumption of VMware technology and ensuring renewals. Monitor the Health and Sentiment of your team’s assigned customers, and rally internal resources to sustain and improve. Guide the optimization and improvement of key Success360 systems and deliverables, including Gainsight, Customer Connect portal, Synergy and Accelerator portal.
4+ years of related experience
Ability to create and maintain strong internal relationships and influence/engage with key stakeholders
Ability to Build & maintain good working relationships with internal partners and key customer leadership.
Presentation skills
Time management competent
Continuous improvement skills
Process development and execution
Team player
Verbal communication
written communication
Self-Driven
Adaptability
Problem-solving and resourcefulness
Detail Oriented and Organized
Multi-tasking
According to JobzMall, the average salary range for a Manager , VMware Success 360 in 3401 Hillview Ave, Palo Alto, CA 94304, USA is $90,000 to $120,000 per year.
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VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.

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