VMware

Manager , VMware Success 360

VMware

3401 Hillview Ave, Palo Alto, CA 94304, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

VMware Success 360 (S360) is an award-winning, paid Success Offer that integrates Customer Success, Technical Support, Standardized Micro-Services and Learning to rapidly accelerate our customers’ time to value, while driving consumption and adoption of VMware solutions. Provide thought leadership, manage risk, and ensure VMware customers have a positive experience and realize value from all pillars of Success 360. Lead your team to develop and manage Success Plans that achieve measurable business outcomes for customers while accelerating the consumption of VMware technology and ensuring renewals. Monitor the Health and Sentiment of your team’s assigned customers, and rally internal resources to sustain and improve. Guide the optimization and improvement of key Success360 systems and deliverables, including Gainsight, Customer Connect portal, Synergy and Accelerator portal.

Where is this job?
This job is located at 3401 Hillview Ave, Palo Alto, CA 94304, USA
Job Qualifications
  • 4+ years of related experience

  • Ability to create and maintain strong internal relationships and influence/engage with key stakeholders

  • Ability to Build & maintain good working relationships with internal partners and key customer leadership.

Required Skills
  • Presentation skills

  • Time management competent

  • Continuous improvement skills

  • Process development and execution

Soft Skills
  • Team player

  • Verbal communication

  • written communication

  • Self-Driven

  • Adaptability

  • Problem-solving and resourcefulness

  • Detail Oriented and Organized

  • Multi-tasking

Compensation

According to JobzMall, the average salary range for a Manager , VMware Success 360 in 3401 Hillview Ave, Palo Alto, CA 94304, USA is $90,000 to $120,000 per year.

Additional Information
VMware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 10th, 2023
Apply BeforeSeptember 18th, 2025
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About VMware

VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.

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