Default Specialist

Drive and manage multiple customers through an escalation process to help find unique solutions and bring the customer to 100% satisfaction with the company and resolve any outstanding balance. Utilizing existing customer escalation and write off procedures. Making recommendations to existing procedures in order to enhance the collections process. Builds and maintains a positive relationship with every customer interaction - manages all customer issues and escalations within the outlined scope. Determine path of completion for accounts that have successfully navigated through the Vivint Solar pre-default process. Engage with remote based employees (sales reps, office assistants, operations managers) to successfully identify problem areas and bring resolution to urgent needs.

According to JobzMall, the average salary range for a Default Specialist in 1800 Ashton Blvd, Lehi, UT 84043, USA is between $35,000 and $50,000 per year. Salaries will vary depending on experience, qualifications, and employer.

Vivint Solar, Inc. is an American solar energy company headquartered in Lehi, Utah. It is a residential solar provider that designs, installs, and maintains photovoltaic systems. Vivint Solar operates in 23 U.S. states. In 2020, Sunrun, reputable residential solar panel and battery provider, acquired Vivint Solar.In 2022, Vivint Solar officially merged under the Sunrun brand.