
UX Research Manager, New College Grad - 2025
Welcome to Visa, where we strive to create innovative and seamless payment experiences for consumers and businesses around the world. As the leading global payments technology company, we are constantly pushing the boundaries of what is possible in the world of finance. We are seeking a highly motivated and enthusiastic UX Research Manager to join our team as a new college graduate in 2025. In this role, you will have the opportunity to make a significant impact by leading research initiatives that shape the future of our products and services. We are looking for a talented individual who is passionate about understanding user needs and behaviors, and is eager to contribute fresh ideas and perspectives to our team. If you are a recent college graduate with a passion for UX research and a strong desire to learn and grow in a dynamic and fast-paced environment, we want to hear from you.
- Lead and manage all UX research initiatives for Visa, ensuring a deep understanding of user needs and behaviors.
- Develop and implement research plans and methodologies to gather insights that will inform and improve our products and services.
- Collaborate with cross-functional teams, including designers, product managers, and engineers, to ensure research findings are effectively integrated into product development.
- Stay up-to-date with industry trends and best practices in UX research, and proactively identify opportunities for improvement and innovation.
- Mentor and guide junior researchers and interns, providing guidance and support in their professional development.
- Build strong relationships with key stakeholders, including business leaders, to advocate for the importance of UX research in driving business success.
- Communicate research findings and insights in a clear and compelling manner to both technical and non-technical audiences.
- Manage and prioritize multiple research projects simultaneously, ensuring timely delivery of high-quality results.
- Continuously assess and improve research processes and tools to increase efficiency and effectiveness.
- Act as a brand ambassador for Visa, representing the company and its values in a positive and professional manner.
Bachelor's Or Master's Degree In A Relevant Field Such As Human-Computer Interaction, Psychology, Or Design
Strong Understanding Of User Experience Research Methodologies And Practices
Experience With Conducting Qualitative And Quantitative Research Studies, Including Designing Study Protocols, Recruiting Participants, And Analyzing Data
Ability To Effectively Communicate Research Findings And Insights To Cross-Functional Teams And Stakeholders
Strong Project Management Skills And Ability To Multitask And Meet Tight Deadlines In A Fast-Paced Environment
Project Management
Data Analysis
Data Visualization
Design Thinking
User Research
survey design
usability testing
User Interviews
ethnography
Stakeholder management
Customer Insights
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a UX Research Manager, New College Grad - 2025 in Toronto, ON, Canada is between $60,000 and $80,000 per year. However, this can vary depending on factors such as the specific company, industry, level of experience, and location. Some companies may offer higher salaries for this role, while others may offer lower salaries. It is important to research the specific company and industry to get a better understanding of the salary range for this role.
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Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards and prepaid cards.

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