
Implementation Specialist
Provide Implementation project support to CyberSource’s key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings. Work collaboratively with the designated project team to ensure that excellent customer service is offered consistently. Liaise with clients, representing CyberSource’s products and services from both a technical and software integration perspective. Manage technical project communications with client’s technical team, project team, customer services team and senior executives. Proactively resolve business & technical problems encountered during projects. Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings. Maintain expert knowledge of CyberSource products and services through training and self-study. Create and own project documentation including SOW and Solution Designs
3 or more years of work experience
2+ years of CyberSource experience in a Customer Support role is preferred
Demonstrated technical implementation support or Project Management experience.
Card-not-present and risk mitigation methodology experiences are strongly preferred.
Time Management Skills
Relationship management skills
Resolution management
Project management and reporting skills
Verbal communication
Driven and self-motivated
written communication
Problem-Solving
Detail oriented and highly organized
Multi tasker
Flexible Approach
According to JobzMall, the average salary range for a Implementation Specialist in 900 Metro Center Blvd, Foster City, CA 94404, USA is between $72,904 and $102,232 per year. This range is based on the salaries reported by job seekers and employers in the area. The exact salary for a specific job title will depend on a variety of factors, such as the size of the company, the experience and qualifications of the individual, and the specific job duties.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards and prepaid cards.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started