Visa

Implementation Specialist

Visa

900 Metro Center Blvd, Foster City, CA 94404, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Provide Implementation project support to CyberSource’s key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings. Work collaboratively with the designated project team to ensure that excellent customer service is offered consistently. Liaise with clients, representing CyberSource’s products and services from both a technical and software integration perspective. Manage technical project communications with client’s technical team, project team, customer services team and senior executives. Proactively resolve business & technical problems encountered during projects. Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings. Maintain expert knowledge of CyberSource products and services through training and self-study. Create and own project documentation including SOW and Solution Designs

Where is this job?
This job is located at 900 Metro Center Blvd, Foster City, CA 94404, USA
Job Qualifications
  • 3 or more years of work experience

  • 2+ years of CyberSource experience in a Customer Support role is preferred

  • Demonstrated technical implementation support or Project Management experience.

  • Card-not-present and risk mitigation methodology experiences are strongly preferred.

Required Skills
  • Time Management Skills

  • Relationship management skills

  • Resolution management

  • Project management and reporting skills

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Problem-Solving

  • Detail oriented and highly organized

  • Multi tasker

  • Flexible Approach

Compensation

According to JobzMall, the average salary range for a Implementation Specialist in 900 Metro Center Blvd, Foster City, CA 94404, USA is between $72,904 and $102,232 per year. This range is based on the salaries reported by job seekers and employers in the area. The exact salary for a specific job title will depend on a variety of factors, such as the size of the company, the experience and qualifications of the individual, and the specific job duties.

Additional Information
Visa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 14th, 2021
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Visa

Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards and prepaid cards.

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