Visa

End User Workstation Support Manager

Visa

900 Metro Center Blvd, Foster City, CA 94404, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Providing support for the systems, services and tools utilized by Visa Inc's staff. The successful candidate will be a technically versed resource with excellent customer service skills. The candidate will be required to lead a diverse set of resources and act as the main point of contact for technical issues impacting our workstation environment. Adds, moves and changes, incident resolution and operational process improvements, while maintaining exceptional End User customer experience. Leverage their years of hands-on technical and leadership experience with various workstation, video, voice and mobile platforms to ensure fast resolution of incidents and requests, minimal end user disruption and downtime, root cause analysis, and service improvements.

Where is this job?
This job is located at 900 Metro Center Blvd, Foster City, CA 94404, USA
Job Qualifications
  • 5 or more years of relevant work experience

  • 6+ years previous experience managing globally diverse support teams.

  • Extensive background in supporting and managing effective voice\video solutions.

  • Track record of on-time, on scope, high quality implementations.

Required Skills
  • Time Management Skills

  • Analytical skills (data driven)

  • Presentation and influencing skills

  • LAN\WAN\Wi-Fi

  • End user workstation

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Adaptability

  • Problem-Solving

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a End User Workstation Support Manager in 900 Metro Center Blvd, Foster City, CA 94404, USA is between $61,741 and $95,613 per year. This salary range is based on the location, experience, and other factors.

Additional Information
Visa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 14th, 2021
Apply BeforeJune 9th, 2026
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About Visa

Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards and prepaid cards.

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