Vector Solutions

Client Support Representative

Vector Solutions

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

Act as the first point of contact (via email, phone, and live chat) for clients and provide outstanding service by responding quickly to all client requests, both internal and external, in a professional and timely manner. Initiate and complete a variety of day-to-day tasks in support of Client Services’ efforts to effectively serve clients. Adeptly utilize TargetSolutions’ internal Customer Relationship Management (CRM) and Ticketing Tool (Jira) systems to manage client support requests. Develop a strong knowledge of TargetSolutions' web-based products and be able to align these solutions to meet the specific needs of each client. Assist with administrative tasks and other special projects as needed.

Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Excellent phone and conversational skills in addition to well-developed writing skills.

  • Strong work ethic, comfortable working independently with minimal supervision.

  • Thrives working in a team environment

Required Skills
  • Time Management

  • MS Excel

  • MS Word

  • MS PowerPoint

  • Customer Service skills

Soft Skills
  • Multitasking

  • Problem Solving

  • Verbal communication

  • Prioritizing skills

  • written communication

Compensation

According to JobzMall, the average salary range for a Client Support Representative in San Diego, CA, USA is between $30,000 and $48,000. This is based on the salaries of similar positions in the area. Salaries can vary widely depending on experience, qualifications, the type of company, and the size of the organization.

Additional Information
Vector Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 22nd, 2020
Apply BeforeAugust 19th, 2025
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About Vector Solutions

Vector Solutions, a leader in e-learning and performance support, provides award-winning SaaS solutions for the architecture, engineering, construction (AEC), industrial, manufacturing, facilities management, public safety, IT and education industries.

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