
Client Support Representative
Act as the first point of contact (via email, phone, and live chat) for clients and provide outstanding service by responding quickly to all client requests, both internal and external, in a professional and timely manner. Initiate and complete a variety of day-to-day tasks in support of Client Services’ efforts to effectively serve clients. Adeptly utilize TargetSolutions’ internal Customer Relationship Management (CRM) and Ticketing Tool (Jira) systems to manage client support requests. Develop a strong knowledge of TargetSolutions' web-based products and be able to align these solutions to meet the specific needs of each client. Assist with administrative tasks and other special projects as needed.
Excellent phone and conversational skills in addition to well-developed writing skills.
Strong work ethic, comfortable working independently with minimal supervision.
Thrives working in a team environment
Time Management
MS Excel
MS Word
MS PowerPoint
Customer Service skills
Multitasking
Problem Solving
Verbal communication
Prioritizing skills
written communication
According to JobzMall, the average salary range for a Client Support Representative in San Diego, CA, USA is between $30,000 and $48,000. This is based on the salaries of similar positions in the area. Salaries can vary widely depending on experience, qualifications, the type of company, and the size of the organization.
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Vector Solutions, a leader in e-learning and performance support, provides award-winning SaaS solutions for the architecture, engineering, construction (AEC), industrial, manufacturing, facilities management, public safety, IT and education industries.

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