Vanguard

User Experience Strategist

Vanguard

Malvern, PA 19355, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about creating intuitive and impactful user experiences? Do you have a strategic mindset and a keen eye for identifying user needs? If so, we have an exciting opportunity for you! Vanguard is seeking a User Experience Strategist to join our team and drive the development of user-centered design solutions. As a UX Strategist, you will play a crucial role in shaping the overall user experience for our clients and help us achieve our goal of making investing accessible and easy for everyone. We are looking for a highly skilled individual with a strong background in UX design, research, and strategy to join our innovative and collaborative team. If you are ready to make a positive impact and shape the future of investing, then we want to hear from you!

  1. Lead the development and implementation of user-centered design solutions for Vanguard's digital platforms.
  2. Conduct extensive user research, including user interviews, surveys, and usability testing, to identify user needs and preferences.
  3. Collaborate with cross-functional teams, including designers, developers, and product managers, to define and prioritize user requirements.
  4. Develop and maintain user personas, user journeys, and other UX artifacts to inform design decisions.
  5. Utilize analytical tools and data to track and measure the effectiveness of UX solutions and make recommendations for continuous improvement.
  6. Stay up-to-date with industry trends and best practices in user experience design and incorporate them into Vanguard's design process.
  7. Advocate for the user throughout the design process and ensure that all designs align with user needs and goals.
  8. Communicate design concepts and strategies to stakeholders, including executives, in a clear and compelling manner.
  9. Work closely with the development team to ensure that design solutions are technically feasible and scalable.
  10. Mentor and guide junior designers and collaborate with team members to promote a culture of design excellence and innovation.
  11. Collaborate with marketing and communications teams to ensure consistency and cohesiveness in the user experience across all touchpoints.
  12. Participate in strategic planning and decision-making processes to shape the overall user experience vision for Vanguard's digital platforms.
  13. Continuously monitor and assess the competitive landscape to identify potential opportunities and threats and make recommendations for improvement.
  14. Maintain a deep understanding of Vanguard's products and services to ensure the user experience aligns with the company's goals and values.
  15. Continuously seek feedback from users and incorporate it into the design process to ensure a user-centric approach.
Where is this job?
This job is located at Malvern, PA 19355, USA
Job Qualifications
  • Strong Understanding Of User-Centered Design Principles And Methodologies.

  • Bachelor's Degree In Human-Computer Interaction, Human Factors, Design, Or Related Field.

  • Minimum Of 5 Years Of Experience In User Experience Strategy, Design, Or Research.

  • Experience In Conducting User Research, Creating Personas, User Journey Maps, And Other Ux Deliverables.

  • Familiarity With Design Thinking And Agile Methodologies.

Required Skills
  • Prototyping

  • Information architecture

  • Design Thinking

  • usability testing

  • Data-driven

  • User Personas

  • Wireframing

  • Research analysis

  • User Journey Mapping

  • User Feedback

  • User Empathy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a User Experience Strategist in Malvern, PA 19355, USA is $80,000-$110,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry the individual is working in.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 31st, 2024
Apply BeforeAugust 19th, 2025
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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