
Team Lead, Windows Operations
Welcome to Vanguard, a leading investment management company dedicated to helping our clients achieve financial success. As a Team Lead for Windows Operations, you will play a critical role in maintaining and improving our company's IT infrastructure. In this position, you will lead a team of skilled professionals and work closely with other departments to ensure the smooth operation of our Windows systems. If you are a highly motivated individual with a strong background in Windows operations and a proven track record of leadership, we encourage you to apply for this important role at Vanguard.
- Oversee and manage the day-to-day operations of the Windows systems at Vanguard.
- Lead a team of IT professionals and provide guidance, support, and mentorship to ensure their success.
- Collaborate with other departments, such as network and security, to maintain a secure and efficient IT infrastructure.
- Monitor system performance and proactively identify and address any issues or concerns.
- Develop and implement best practices for Windows operations to optimize system performance and minimize downtime.
- Manage and prioritize projects and tasks for the Windows Operations team, ensuring timely and successful completion.
- Stay up-to-date with industry trends and advancements in Windows operations to continuously improve Vanguard's IT infrastructure.
- Monitor and manage system updates and patches, ensuring they are applied in a timely manner and do not disrupt operations.
- Troubleshoot and resolve complex technical issues related to Windows systems.
- Develop and maintain documentation for all Windows systems and processes.
- Conduct regular performance evaluations for team members and provide ongoing feedback and coaching.
- Develop and maintain relationships with vendors and service providers to ensure timely and high-quality support for Windows systems.
- Collaborate with other team leads and senior management to develop and implement IT strategies and initiatives.
- Foster a positive and collaborative work environment within the Windows Operations team.
- Ensure compliance with company policies, procedures, and regulatory requirements related to Windows operations.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Stakeholders.
Minimum Of 5 Years Of Experience In Windows System Administration And Operations, Including Experience With Windows Server, Active Directory, And Group Policy.
Strong Leadership Skills, With At Least 2 Years Of Experience In A Team Lead Or Supervisory Role.
In-Depth Knowledge Of Itil Best Practices And Experience Implementing Itil Processes In A Large-Scale Organization.
Proven Experience In Managing And Delivering Large-Scale Projects And Initiatives Within A Windows Operations Environment.
Change Management
Virtualization
Team Management
Active Directory
Disaster recovery
Performance monitoring
Project coordination
Windows Administration
Cross-Functional Communication
Technical Troubleshooting
System Deployment
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Team Lead, Windows Operations in Malvern, PA 19355, USA is $80,000-$110,000 per year. This may vary depending on the specific company, years of experience, and other factors such as additional benefits and bonuses.
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The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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