Vanguard

Senior Manager, Head of Quality

Vanguard

Malvern, PA 19355, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Vanguard, one of the world's leading investment management companies. We are seeking a highly experienced and skilled Senior Manager, Head of Quality to join our dynamic team. As the Head of Quality, you will play a crucial role in ensuring the highest level of quality and excellence in all aspects of our operations. This is a challenging and rewarding opportunity for a dedicated individual who is passionate about delivering exceptional results. If you have a proven track record of success, strong leadership skills, and a deep understanding of quality management, we encourage you to apply.

  1. Develop and implement a comprehensive quality management strategy for the company, ensuring alignment with overall business goals and objectives.
  2. Oversee and monitor quality control processes and procedures across all departments and functions.
  3. Lead and guide a team of quality professionals, providing direction, support, and mentorship to ensure a high-performing and engaged team.
  4. Establish and maintain quality standards, policies, and procedures to ensure compliance with industry regulations and best practices.
  5. Conduct regular audits and evaluations to identify areas for improvement and develop action plans to address any deficiencies.
  6. Collaborate with cross-functional teams to identify and resolve quality issues, implementing corrective and preventive measures as needed.
  7. Monitor and analyze quality metrics and data to identify trends and areas for improvement, and provide regular reports and updates to senior management.
  8. Develop and deliver training programs to promote a culture of quality and excellence throughout the organization.
  9. Stay informed about industry developments and changes in quality standards, and make recommendations for continuous improvement.
  10. Serve as a key point of contact for quality-related inquiries and concerns from clients, stakeholders, and regulatory bodies.
Where is this job?
This job is located at Malvern, PA 19355, USA
Job Qualifications
  • Extensive Experience In Quality Management: The Ideal Candidate For Senior Manager, Head Of Quality At Vanguard Should Have At Least 7-10 Years Of Experience In Quality Management, With A Proven Track Record Of Successfully Leading And Implementing Quality Initiatives In A Corporate Setting.

  • Strong Leadership Skills: As A Senior Manager, This Role Requires The Ability To Effectively Lead And Manage A Team Of Quality Professionals. The Candidate Should Have A Strong Leadership Style, Be Able To Inspire And Motivate Team Members, And Have Experience In Developing And Implementing Quality Strategies.

  • In-Depth Knowledge Of Quality Standards And Regulations: Vanguard Is A Highly Regulated Industry, And The Senior Manager, Head Of Quality Must Have A Thorough Understanding Of Quality Standards And Regulations In The Financial Services Industry. This Includes Knowledge Of Iso 9001, Six Sigma, And Other Relevant Quality Frameworks.

  • Analytical And Problem-Solving Skills: The Ideal Candidate Should Possess Strong Analytical Skills, Be Able To Identify Trends And Patterns, And Have A Data-Driven Approach To Problem-Solving. This Is Crucial In Ensuring Quality Processes Are Continuously Improved And Optimized.

  • Excellent Communication And Interpersonal Skills: As A Senior Manager, Effective Communication Is Key To Success. The Candidate Should Possess Excellent Verbal And Written Communication Skills, Be Able To Collaborate And Build Relationships With Cross-Functional Teams, And Have The Ability To Effectively Communicate Quality Initiatives And Metrics To Stakeholders At All Levels Of The Organization.

Required Skills
  • Risk Management

  • Quality Assurance

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Performance Management

  • Data Analysis

  • Team Management

  • Leadership

  • Continuous Improvement

  • Compliance Oversight

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Manager, Head of Quality in Malvern, PA 19355, USA is $115,000 to $150,000 per year. This can vary depending on the specific company, industry, and level of experience. Factors such as education level, certifications, and additional skills can also impact salary potential.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 15th, 2024
Apply BeforeJanuary 14th, 2026
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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