Vanguard

Retirement Plan Specialist

Vanguard

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced Retirement Plan Specialist looking for an opportunity to join a leader in the finance industry? Vanguard is seeking a professional to join our team of experts and provide skilled customer service and support for our retirement plan clients. As a Retirement Plan Specialist, you will have the chance to showcase your knowledge and skills in customer service, providing advice and guidance to our retirement plan clients.The ideal candidate for this role will have a thorough understanding of retirement plans, strong interpersonal and communication skills, and a demonstrated ability to build relationships with clients. Previous experience in financial services is required. Familiarity with Vanguard’s products and services is a plus. If you have a passion for helping people plan for their financial future, this could be the perfect role for you.

Responsibilities:

  1. Provide quality customer service and support to retirement plan clients.
  2. Offer advice and guidance to clients related to retirement planning.
  3. Develop and maintain strong relationships with clients.
  4. Answer questions and inquiries from clients related to retirement plans.
  5. Maintain up-to-date knowledge of Vanguard’s products and services.
  6. Utilize strong interpersonal and communication skills to interact effectively with clients.
  7. Assist with the onboarding of new retirement plan clients.
  8. Ensure adherence to compliance regulations and standards.
  9. Utilize critical thinking and problem-solving skills to resolve client issues.
  10. Prepare reports and updates related to retirement plans.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Excellent Customer Service Skills

  • Or A Related Field

  • Business

  • Strong Knowledge Of Retirement Plan Regulations

  • Knowledge Of Vanguard Products And Services

  • Proficiency With Microsoft Office Suite

  • Ability To Take Initiative And Work Independently

  • Strong Organizational And Problem Solving Skills

  • Bachelor’s Degree In Finance

Required Skills
  • Documentation

  • Risk Management

  • Financial Analysis

  • Planning

  • Communication

  • Problem Solving

  • Client Service

  • Compliance

  • Portfolio Management

  • Asset allocation

  • Investing

  • Estate Planning

  • Taxation

  • Regulatory Knowledge

  • Retirement Strategies

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Analytical Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retirement Plan Specialist in Charlotte, NC, USA is $65,000 to $85,000. The salary range may vary depending on the individual's qualifications, experience, and the company they are employed with.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2023
Apply BeforeApril 11th, 2026
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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