Head of Crisis Communications and Issues Management
Welcome to Vanguard, where we strive to provide our clients with the best possible financial solutions and services. We are currently seeking a highly skilled and experienced Head of Crisis Communications and Issues Management to join our team and ensure the protection of our reputation, brand, and client relationships. This critical role requires a strategic and proactive leader with exceptional communication and problem-solving skills, as well as a strong understanding of the financial industry. If you are a driven and adaptable individual with a passion for managing and mitigating potential crisis situations, we encourage you to apply for this opportunity.
- Develop and implement a comprehensive crisis communication and issues management plan to protect the reputation, brand, and client relationships of Vanguard.
- Serve as the primary point of contact for all crisis communication and issues management matters, both internally and externally.
- Monitor and assess potential crisis situations and proactively develop strategies to mitigate risks and protect Vanguard's interests.
- Collaborate with key stakeholders and departments to ensure a unified and effective response to crisis situations.
- Serve as a spokesperson for Vanguard in times of crisis, effectively communicating with media, clients, and other stakeholders.
- Develop and maintain relationships with media outlets and other external partners to effectively manage crisis communication.
- Provide guidance and support to leadership and other team members on crisis communication and issues management best practices.
- Conduct regular training and simulations to prepare the organization for potential crisis situations.
- Monitor and analyze public perception of Vanguard and provide recommendations for reputation management.
- Stay current on industry trends and regulations to ensure compliance and effective crisis communication strategies.
- Act as a mentor and leader for the crisis communication and issues management team, providing guidance and support in their professional development.
- Manage crisis communication and issues management budgets and resources effectively.
- Represent Vanguard at industry events and conferences to build relationships and promote the organization's crisis communication capabilities.
- Uphold Vanguard's values and commitment to providing exceptional financial solutions and services at all times.
Extensive Experience In Crisis Management And Communications: The Ideal Candidate Should Have A Proven Track Record Of Effectively Managing And Navigating Through Various Crisis Situations, With Strong Communication Skills And The Ability To Remain Calm Under Pressure.
Strong Leadership Skills: As The Head Of Crisis Communications And Issues Management, This Individual Will Be Responsible For Leading And Directing A Team Of Professionals. Therefore, They Should Possess Strong Leadership Skills, Including The Ability To Make Difficult Decisions, Delegate Tasks, And Motivate Team Members.
Excellent Communication And Interpersonal Skills: In Addition To Crisis Management, This Role Requires Effective Communication With Internal And External Stakeholders, Including Senior Leadership, Media Outlets, And The Public. The Ideal Candidate Should Have Excellent Written And Verbal Communication Skills, As Well As Strong Interpersonal Skills To Build And Maintain Relationships.
Proven Strategic Thinking And Problem-Solving Abilities: The Head Of Crisis Communications And Issues Management Must Have A Strategic Mindset And Be Able To Think Critically And Creatively To Develop Solutions And Mitigate Potential Crises. They Should Also Possess Strong Problem-Solving Abilities To Handle Complex And Sensitive Issues.
Knowledge Of Financial Industry And Regulatory Landscape: Vanguard Is A Leading Investment Management Company, And The Head Of Crisis Communications And Issues Management Should Have A Deep Understanding Of The Financial Industry And Regulatory Landscape. This Includes Knowledge Of Financial Products And Services, Compliance Regulations, And Industry Trends.
Crisis Management
Media Relations
Strategic Communications
Stakeholder engagement
Reputation management
Crisis Response
Issues Management
Crisis Planning
Crisis Communication Strategy
Crisis Leadership
Crisis Training
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Head of Crisis Communications and Issues Management in Malvern, PA 19355, USA is between $119,000 and $185,000 per year. However, salaries can vary depending on factors such as the individual's experience, education, and the specific company or organization they work for.
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The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.
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