Vanguard

Client Services Associate

Vanguard

Amsterdam, Netherlands
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Vanguard, we are looking for an experienced and ambitious Client Services Associate to join our team. As the Client Services Associate, you will be responsible for providing excellent customer service to our clients, responding to inquiries, and ensuring a high level of client satisfaction. The ideal candidate should possess exceptional communication skills, the ability to work independently, and the capacity to handle multiple tasks simultaneously. You must have at least 3 years of experience in a client service-related position to qualify for this role. A college degree in a related field is preferred but not required. The successful candidate will have strong problem-solving abilities, excellent customer service skills, and the ability to think on their feet. We are looking for someone who is a self-starter and able to work collaboratively in a team environment. If you are interested in joining our team and making a difference, we look forward to hearing from you.

Responsibilities:

  1. Provide excellent customer service to clients, responding to inquiries in a timely and professional manner.
  2. Maintain a high level of client satisfaction.
  3. Possess exceptional communication skills and the ability to work independently.
  4. Handle multiple tasks simultaneously.
  5. Demonstrate strong problem-solving abilities and excellent customer service skills.
  6. Think on their feet and be a self-starter.
  7. Work collaboratively in a team environment.
  8. Utilize any college degree in a related field to the position.
Where is this job?
This job is located at Amsterdam, Netherlands
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Knowledge Of Financial Services Products

  • Ability To Multitask And Prioritize Tasks

  • Strong Interpersonal And Communication Skills

  • Ability To Provide Excellent Customer Service

  • Previous Experience In A Customer Service Role

  • Ability To Work With Limited Supervision

  • Excellent Problem-Solving And Troubleshooting Skills

Required Skills
  • Documentation

  • Quality Assurance

  • Troubleshooting

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Listening

  • Technical

  • Organization

  • Analytical

  • Patience

  • Multi-tasking

  • Interpersonal

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Negotiation

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Organizational

Compensation

According to JobzMall, the average salary range for a Client Services Associate in Amsterdam, Netherlands is approximately €30,000 to €45,000. This range is dependent on the experience of the individual and the company they are employed by. Bonuses and other benefits can also contribute to the total salary package.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesDutch
Job PostedJune 21st, 2023
Apply BeforeJune 9th, 2026
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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