Vanguard

Client Services Associate

Vanguard

Zürich, Switzerland
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Vanguard, we are seeking an experienced and highly motivated Client Services Associate to join our team. The ideal candidate for this role will be a strong communicator with an eye for detail and a passion for customer service. The Client Services Associate will be responsible for providing exceptional customer service to our clients, as well as developing and maintaining strong relationships with them.In order to be successful in this role, the candidate must have a minimum of two years of customer service experience and a strong understanding of the financial services industry. The successful candidate must also possess excellent communication and interpersonal skills, as well as have the ability to multitask and remain organized. A professional attitude and an outgoing personality will be essential for this role. The Client Services Associate will be an integral part of our team and will be expected to go above and beyond in order to provide our clients with the highest quality of customer service. If you are passionate about customer service and have the qualifications to excel in this role, we encourage you to apply today.

Responsibilities:

  1. Provide outstanding customer service to clients.
  2. Develop and maintain strong relationships with clients.
  3. Utilize excellent communication and interpersonal skills.
  4. Remain organized and multitask effectively.
  5. Show a professional attitude and outgoing personality.
  6. Go the extra mile to ensure client satisfaction.
  7. Have a minimum of two years customer service experience.
  8. Have knowledge of the financial services industry.
Where is this job?
This job is located at Zürich, Switzerland
Job Qualifications
  • Excellent Communication Skills

  • Strong Problem-Solving Skills

  • Knowledge Of Financial Products And Services

  • Ability To Work In A Team Environment

  • Proficiency In Ms Office

  • Strong Customer Service Skills

  • Ability To Multi-Task

  • Knowledge Of Compliance Regulations

Required Skills
  • Communication

  • Negotiation

  • Listening

  • Collaboration

  • Organization

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Technology

  • Interpersonal

  • Time-Management

  • Customer-Service

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Services Associate in Zürich, Switzerland is CHF 60,000 to CHF 80,000 per year. This range may vary depending on the company and the individual's experience and qualifications.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesGerman
Job PostedJune 21st, 2023
Apply BeforeJune 21st, 2025
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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