Vanguard

Client Services Associate

Vanguard

Frankfurt am Main, Germany
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer-focused individual looking for an exciting career in the financial services industry? Vanguard is looking for a Client Services Associate who has a passion for providing exceptional customer service. As a Client Services Associate, you will be responsible for providing a high level of customer service to our clients, as well as helping them manage their investments.To be successful in this role, you must have excellent communication and interpersonal skills. You must also have a solid understanding of the financial services industry, as well as an understanding of the various products and services that Vanguard offers. Additionally, you must be able to work in a fast-paced environment, demonstrate strong problem-solving skills, and have the ability to multi-task.If you are looking for an opportunity to join a dynamic team and make a positive impact on the lives of our clients, then we want to hear from you!

Responsibilities of a Client Services Associate:

• Provide exceptional customer service to clients • Help clients manage their investments • Communicate and interact effectively with clients • Have a comprehensive understanding of the financial services industry • Have a thorough knowledge of the various products and services offered by Vanguard • Work quickly and efficiently in a fast-paced environment • Demonstrate problem-solving skills • Multi-task and prioritize tasks to ensure client satisfaction • Maintain a high level of accuracy and attention to detail

Where is this job?
This job is located at Frankfurt am Main, Germany
Job Qualifications
  • Attention To Detail And Accuracy

  • Proficiency In Microsoft Office Suite

  • Strong Customer Service Skills

  • Ability To Multi-Task

  • Ability To Work Well Independently And As Part Of A Team

  • Excellent Communication Skills (Verbal And Written)

  • Knowledge Of Financial Services And Investment Products

  • Ability To Problem Solve And Troubleshoot

Required Skills
  • Documentation

  • Training

  • Networking

  • Troubleshooting

  • Communication

  • Reporting

  • Problem-Solving

  • Customer-Service

  • Relationship-Building

  • Process-Improvement

  • Data-Entry

  • Regulatory-Compliance

  • Market-Analysis

  • Financial-Services

  • Technical-Support

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Interpersonal Skills

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

  • Critical-thinking

Compensation

According to JobzMall, the average salary range for a Client Services Associate in Frankfurt, Germany is €45,000 - €50,000 per year. This salary range is based on a combination of factors, including job type, experience, location, and employer.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesGerman
Job PostedJune 21st, 2023
Apply BeforeAugust 19th, 2025
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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