Vanguard

Client Relationship Associate

Vanguard

Malvern, PA 19355, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We're looking for an enthusiastic and organized Client Relationship Associate to join our esteemed team at Vanguard. The Client Relationship Associate will be a valuable member of our team, helping to ensure our clients have the best possible experience with our services. The ideal candidate will be an experienced professional with excellent communication skills, strong attention to detail, and a passion for providing exceptional customer service. They will have a comprehensive understanding of the financial services industry and a proven track record of building and maintaining successful client relationships.Required qualifications:• Bachelor's degree in finance, economics, business, or a related field.• 5+ years of professional experience in financial services, customer service, or a related field.• Excellent interpersonal and communication skills.• Proven experience developing and maintaining successful client relationships.• Proficiency in Microsoft Office Suite and other related software applications.• Ability to work well independently and as part of a team.• Demonstrated problem-solving and analytical skills.• Self-motivation and the ability to work in a fast-paced environment.

Responsibilities:

  1. Develop and maintain successful relationships with clients by providing exceptional customer service.
  2. Respond to client inquiries in a timely and professional manner.
  3. Research and resolve any client issues or complaints.
  4. Provide financial advice and guidance on products and services.
  5. Utilize Microsoft Office Suite and other related software applications to create reports, presentations, and other documents.
  6. Work collaboratively with other team members to ensure client needs are met.
  7. Analyze financial data and develop strategies to improve client experience.
  8. Monitor market trends and make recommendations for improvement.
  9. Stay up-to-date with industry regulations and best practices.
  10. Create and implement effective client retention strategies.
Where is this job?
This job is located at Malvern, PA 19355, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Knowledge Of Financial Products And Services

  • Ability To Multi-Task And Prioritize Tasks

  • Bachelor's Degree In Finance Or Related Field

  • Strong Communication And Customer Service Skills

  • Minimum Of Years Of Client Relationship Experience

  • Ability To Work Well Independently And In A Team Environment

  • Ability To Handle Challenging Customer Situations

Required Skills
  • Research

  • Communication

  • Time Management

  • Negotiation

  • Conflict Resolution

  • Client Service

  • Presentation

  • Relationship Building

  • Collaboration

  • Detail-oriented

  • Analytical

  • Problem-Solving

  • Adaptability

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Relationship Associate in Malvern, PA 19355, USA is $44,098 - $90,895. The salary range typically falls between $38,539 and $80,917. Salaries can vary greatly depending on various factors such as the type of employer, experience, education, and other job-related criteria.

Additional Information
Vanguard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 24th, 2023
Apply BeforeMay 22nd, 2025
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About Vanguard

The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds in the world after BlackRock's iShares.

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