Vanderbilt University

Member Services Representative, Credit Union

Vanderbilt University

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

We are looking for a motivated and responsible individual to join our team as a Member Services Representative at the Vanderbilt University Credit Union. In this position, you will be responsible for providing exceptional customer service to our members, helping with account maintenance, and promoting our services. The ideal candidate will have a friendly and professional demeanor, excellent communications skills, and a commitment to providing superior service. The required qualifications for this position include: high school diploma or equivalent, a minimum of one year of customer service experience, and a thorough understanding of the principles and practices of credit union operations. We are seeking an individual with strong problem-solving skills, an attention to detail, and a desire to help our members achieve their financial goals. If you possess these qualifications and are ready to join our team, we look forward to hearing from you.

Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Problem-Solving Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Strong Verbal And Written Communication Skills

  • Ability To Multitask

  • Knowledge Of Credit Union Operations

  • Knowledge Of Banking Regulations

  • Knowledge Of Basic Financial Principles

Required Skills
  • Financial Analysis

  • Banking

  • Training

  • Networking

  • Account Management

  • Communication

  • Sales

  • Multitasking

  • customer service

  • Compliance

  • Processing

  • Problem-Solving

  • Cashiering

  • Decision-Making

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Member Services Representative, Credit Union in Nashville, TN, USA is $35,000 - $50,000 per year. This range can vary based on a variety of factors, such as the size of the credit union, the level of experience of the representative, the number of hours worked, and the type of benefits offered.

Additional Information
Vanderbilt University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 23rd, 2023
Apply BeforeMay 22nd, 2025
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About Vanderbilt University

Vanderbilt University is a private research university with approximately 6,900 undergraduates and more than 6,000 graduate and professional students. Comprised of 10 distinct schools and colleges on one centralized campus in downtown Nashville, Vanderbilt spurs—and is optimized for—cross-disciplinary research, fostering discoveries that impact society for the better.

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