Vanderbilt University

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Vanderbilt University, where our top priority is fostering a diverse and inclusive community of scholars and learners. As a Mail Clerk, you will play a crucial role in ensuring the efficient and timely delivery of mail and packages to our campus community. We are seeking a motivated individual with a strong attention to detail and excellent organizational skills to join our team. If you have a passion for providing exceptional customer service and are able to thrive in a fast-paced environment, we encourage you to apply.

  1. Sort and distribute incoming mail and packages to the appropriate departments or individuals on campus.
  2. Accurately record and track all incoming and outgoing mail and packages using the designated tracking system.
  3. Handle confidential and sensitive information with discretion and confidentiality.
  4. Maintain a clean and organized mailroom area, ensuring all supplies and equipment are stocked and readily available.
  5. Assist with managing and maintaining mailroom equipment, including postage meters and sorting machines.
  6. Collaborate with campus departments to ensure timely delivery and distribution of important mail and packages.
  7. Provide exceptional customer service to campus community members by addressing inquiries and concerns in a timely and professional manner.
  8. Utilize strong organizational skills to manage and prioritize a high volume of incoming and outgoing mail and packages.
  9. Follow all safety procedures and protocols when handling and delivering mail and packages.
  10. Continuously monitor and improve mailroom processes to increase efficiency and accuracy.
  11. Train and mentor new mailroom staff members as needed.
  12. Stay updated on university policies and procedures related to mail and package delivery.
  13. Collaborate with other departments and colleagues to ensure smooth and timely mailroom operations.
  14. Adhere to established deadlines and maintain a high level of accuracy when processing and delivering mail and packages.
  15. Foster a diverse and inclusive work environment by respecting and valuing the contributions of all team members.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Ged Is Typically Required For A Mail Clerk Position At Vanderbilt University.

  • Previous Experience In Mailroom Operations: Candidates Should Have At Least 1-2 Years Of Experience Working In A Mailroom Or Similar Environment, Preferably In A Higher Education Setting.

  • Strong Organizational And Time-Management Skills: Mail Clerks At Vanderbilt University Are Responsible For Sorting, Distributing, And Tracking Large Volumes Of Mail And Packages, So Candidates Should Possess Excellent Organizational And Time-Management Skills.

  • Effective Communication And Customer Service Skills: The Mail Clerk Will Interact With A Variety Of Individuals On A Daily Basis, Including Faculty, Staff, And Students. Therefore, Strong Communication And Customer Service Skills Are Essential For This Role.

  • Attention To Detail And Accuracy: Mail Clerks Must Be Able To Accurately Sort And Distribute Mail And Packages To The Correct Recipient. Attention To Detail Is Crucial To Ensure The Efficient And Timely Delivery Of Mail At Vanderbilt University.

Required Skills
  • Data Entry

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Record keeping

  • Computer proficiency

  • Collaborative Work

  • Sorting Mail

  • Organizing Documents

  • Delivering Mail

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Strong Work Ethic

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Mail Clerk in Nashville, TN, USA is $24,000 to $38,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the Mail Clerk is working for.

Additional Information
Vanderbilt University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2025
Apply BeforeOctober 28th, 2025
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About Vanderbilt University

Vanderbilt University is a private research university with approximately 6,900 undergraduates and more than 6,000 graduate and professional students. Comprised of 10 distinct schools and colleges on one centralized campus in downtown Nashville, Vanderbilt spurs—and is optimized for—cross-disciplinary research, fostering discoveries that impact society for the better.

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