Access Specialist

Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance. Schedules patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. Ensures accuracy in answering questions and assisting customer with requests to meet their needs. Captures customer information and document using messaging system to clinic staff and/or providers. The responsibilities listed are a general overview of the position and additional duties may be assigned.

According to JobzMall, the average salary range for a Access Specialist in 1211 Medical Center Dr, Nashville, TN 37232, USA is between $45,000 and $52,000 per year.

The Vanderbilt University Medical Center is a medical provider with multiple hospitals in Nashville, Tennessee, as well as clinics and facilities throughout Middle Tennessee. VUMC is an independent non-profit organization, but maintains academic affiliations with Vanderbilt University.