E-Commerce & CRM Coordinator

At Vacheron Constantin, we strive to provide our customers with an exceptional luxury experience. We are committed to providing the highest-quality products and services, and we are looking for an enthusiastic and motivated E-Commerce & CRM Coordinator to join our team.The ideal candidate for this role is a detail-oriented individual who is familiar with e-commerce operations and customer relationship management. This individual should have a strong understanding of how to effectively use digital tools to drive customer engagement, build loyalty, and generate additional sales.The E-Commerce & CRM Coordinator will be responsible for helping to drive our e-commerce and CRM strategies through the use of technology, data, and insights. They will have the opportunity to work with a team of talented individuals to help create a world-class luxury customer experience.Qualifications:• Bachelor's degree in marketing, business, or a related field• 3+ years of experience in e-commerce, digital marketing, or customer relationship management• Exceptional written and verbal communication skills• Strong problem-solving and analytical skills• Ability to work independently and collaboratively• Proficiency with Microsoft Office Suite and Adobe Creative Suite• Familiarity with HTML, CSS, and web developmentIf you are an experienced individual who is passionate about driving e-commerce and CRM success, we invite you to apply for this position. We look forward to having you join the Vacheron Constantin team!

Responsibilities:

• Develop and execute e-commerce and CRM strategies • Implement digital tools to build customer loyalty and engagement • Track customer data and generate insights • Monitor website performance and analytics • Create and manage email campaigns • Manage customer service inquiries and complaints • Develop and maintain content across various digital platforms • Design and implement promotional campaigns • Collaborate with marketing and product teams • Develop and maintain relationships with e-commerce partners • Monitor industry trends and recommend new strategies • Work closely with IT team to ensure accuracy and consistency across platforms

According to JobzMall, the average salary range for a E-Commerce & CRM Coordinator in New York, NY, USA is $45,000 to $71,000 per year. The salary range is dependent on the experience and qualifications of the individual.

Vacheron Constantin SA is a Swiss luxury watch and clock manufacturer founded in 1755. Since 1996, it has been a subsidiary of the Swiss Richemont Group.Vacheron Constantin is the second oldest Swiss manufacturer and one of the oldest watch manufacturers in the world with an uninterrupted watchmaking history since its foundation in 1755. It employs around 1,200 people worldwide as of 2018, most of whom are based in the company's manufacturing plants in the Canton of Geneva and Vallée de Joux in Switzerland. Vacheron Constantin is a highly regarded watch manufacturer. The Vacheron Constantin pocket watch No. 402833 (1929), which was owned by King Fuad I of Egypt, ranks as one of the most expensive watches ever sold at auction, fetching US$2.77 million (3,306,250 CHF) in Geneva on April 3, 2005. In 2015, Vacheron Constantin introduced the pocket watch Reference 57260, which currently holds the title of the most complicated mechanical watch ever made, with 57 horological complications.