Key Holder
Are you a fashion-forward individual with a passion for customer service? Do you have previous retail experience and a knack for leadership? If so, Urban Outfitters is looking for a dynamic and motivated individual to join our team as a Key Holder. As a Key Holder, you will play a crucial role in ensuring the success of our store by providing exceptional customer service, leading a team of sales associates, and assisting with daily operations. If you are a self-starter with a positive attitude and a love for all things fashion, we want to hear from you!
- Provide exceptional customer service to all customers, ensuring a positive shopping experience.
- Lead a team of sales associates by setting a positive example and providing guidance and support.
- Assist with daily operations including opening and closing procedures, cash handling, and inventory management.
- Utilize strong fashion knowledge to help customers find the perfect products and make recommendations.
- Train and onboard new sales associates, ensuring they are knowledgeable about products and store policies.
- Monitor and maintain store appearance and organization, ensuring a visually appealing and welcoming atmosphere.
- Communicate effectively with customers and team members, both in person and through various communication channels.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Collaborate with store management to set and achieve sales goals and targets.
- Uphold company values and policies at all times, promoting a positive work environment.
- Continuously seek opportunities to improve customer service and store operations.
- Demonstrate a strong understanding of store products, promotions, and sales to drive revenue.
- Take on additional responsibilities as needed to support the success of the store.
Previous Retail Management Experience: The Ideal Candidate For A Key Holder Position At Urban Outfitters Will Have Prior Experience Working In A Retail Management Role. This Includes Experience With Tasks Such As Opening And Closing The Store, Handling Cash Management, And Supervising Other Employees.
Strong Leadership Skills: As A Key Holder At Urban Outfitters, One Of The Main Responsibilities Will Be To Lead And Motivate A Team Of Sales Associates. The Ideal Candidate Will Possess Strong Leadership Skills, Including The Ability To Delegate Tasks, Provide Feedback, And Resolve Conflicts.
Excellent Customer Service Skills: Urban Outfitters Prides Itself On Providing A Unique And Enjoyable Shopping Experience For Its Customers. A Key Holder Must Possess Excellent Customer Service Skills, Including The Ability To Communicate Effectively, Handle Difficult Situations, And Maintain A Positive Attitude.
Knowledge Of Urban Outfitters Brand And Products: Key Holders Are Expected To Be Knowledgeable About The Urban Outfitters Brand And Its Products. This Includes Being Able To Assist Customers With Product Inquiries, Suggest Complementary Items, And Stay Up-To-Date On Current Fashion Trends.
Ability To Multitask And Work In A Fast-Paced Environment: Working In Retail, Especially At A Popular Store Like Urban Outfitters, Can Be Fast-Paced And Hectic. A Key Holder Must Be Able To Multitask, Prioritize Tasks, And Work Efficiently In A Fast-Paced Environment To Ensure The Store Runs Smoothly And Customers Are Satisfied.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Team Leadership
Organization
Salesmanship
Problem-Solving
Store
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Key Holder in Paramus, NJ 07652, USA is between $25,000 and $35,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some key holder positions may also offer additional benefits such as bonuses or commission.
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Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.
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