
IT Support Specialist
Urban Outfitters is looking for an experienced and innovative IT Support Specialist to join our team. Our ideal candidate is a motivated problem-solver who is eager to take on the challenge of keeping our technology running smoothly. As the IT Support Specialist, you will be responsible for responding to and troubleshooting technical inquiries, assisting with software and hardware installation, and maintaining our network systems. You must have an aptitude for technology and a strong customer service mindset to be successful in this role.To be considered for this position, you must have at least 2 years of experience as an IT Support Specialist or equivalent role. You must also be proficient in Windows, Mac, and Linux operating systems and have a working knowledge of TCP/IP and networking fundamentals. Furthermore, you must be able to communicate technical information in an easily understandable manner and have a passion for learning new technologies. If you think you have what it takes to be a part of our team, we want to hear from you!
Excellent Verbal And Written Communication Skills
Proficiency In Windows Operating Systems
Experience With Network Setup And Maintenance
Knowledge Of System Security And Best Practices
Experience With Customer Support And Troubleshooting
Knowledge Of Computer Hardware Components
Familiarity With Cloud-Based Solutions
Experience With Remote Management Tools
Documentation
Email
Security
Networking
Windows
Linux
Troubleshooting
Software
Firewalls
Database
VPN
help desk
Mac
hardware
System Administration
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a IT Support Specialist in Pittsburgh, PA, USA is $45,000 to $58,000 per year.
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Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

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