Urban Outfitters

Department Manager: Service & Styling

Urban Outfitters

Burbank, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a fashion-forward individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you as a Department Manager: Service & Styling at Urban Outfitters! As a leader in our service and styling department, you will play a crucial role in creating an unforgettable shopping experience for our customers. We are looking for someone who is dedicated, creative, and has a strong understanding of the latest fashion trends. If you are a natural leader with a love for all things style and service, we want to hear from you!

  1. Lead and supervise a team of service and styling associates, providing guidance, support, and training as needed.
  2. Create a positive and welcoming atmosphere for customers by consistently delivering exceptional customer service.
  3. Stay up-to-date on current fashion trends and incorporate them into the store's merchandise and styling offerings.
  4. Develop and implement strategies to increase sales and improve customer satisfaction within the service and styling department.
  5. Collaborate with other department managers to ensure a seamless shopping experience for customers.
  6. Monitor and maintain inventory levels to ensure products are always available for customers.
  7. Train and mentor associates on service and styling techniques, product knowledge, and customer service skills.
  8. Handle customer inquiries and complaints in a timely and professional manner.
  9. Create and maintain visual merchandising displays to showcase products and promote sales.
  10. Conduct performance evaluations and provide feedback to associates to help them reach their full potential.
  11. Oversee scheduling and staffing for the department to ensure adequate coverage during peak business hours.
  12. Maintain a safe and clean working environment for employees and customers.
  13. Develop and maintain relationships with vendors and suppliers to ensure timely delivery of products.
  14. Stay informed about industry trends and competitors to identify areas for improvement and growth.
  15. Adhere to company policies and procedures, including those related to inventory control, loss prevention, and safety.
Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In Retail Management, Preferably In A Fashion Or Lifestyle Brand.

  • Strong Leadership Skills And Ability To Effectively Manage A Team Of Employees.

  • Extensive Knowledge Of Current Fashion Trends And Ability To Incorporate Them Into The Store's Merchandise And Styling.

  • Excellent Customer Service Skills And Experience In Providing Exceptional Customer Experiences.

  • Ability To Analyze Sales Data And Implement Strategies To Increase Store Performance And Meet Sales Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Sales Analysis

  • Visual merchandising

  • Team Leadership

  • Problem-Solving

  • Budget

  • Trend Forecasting

  • Fashion Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Department Manager: Service & Styling in Burbank, CA, USA is $45,000 - $65,000 per year. This can vary based on the specific company, job responsibilities, and level of experience.

Additional Information
Urban Outfitters is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 13th, 2023
Apply BeforeJuly 20th, 2025
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About Urban Outfitters

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

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