Department Manager: Service & Styling

Welcome to Urban Outfitters, where we blend fashion, creativity and community. We are currently seeking a dynamic and passionate individual to join our team as Department Manager: Service & Styling. In this role, you will be responsible for leading and developing our service and styling team to deliver exceptional customer experiences. We are looking for someone who is dedicated to our brand, has a strong eye for style and trends, and is committed to providing top-notch service to our customers. If you thrive in a fast-paced, collaborative environment and have a keen understanding of the retail industry, we want to hear from you. Join us in creating a one-of-a-kind shopping experience for our customers at Urban Outfitters.

1. Lead and develop the service and styling team to ensure they are providing exceptional customer experiences.
2. Establish and maintain high standards of customer service and styling within the department.
3. Train and mentor team members on customer service techniques, styling trends, and brand knowledge.
4. Create and implement strategies to increase sales and improve customer satisfaction.
5. Monitor and analyze customer feedback to identify areas of improvement and implement necessary changes.
6. Collaborate with other department managers to ensure a cohesive and seamless shopping experience for customers.
7. Manage department inventory and ensure proper stocking levels.
8. Monitor and maintain visual merchandising standards within the department.
9. Conduct regular team meetings to communicate goals, expectations, and updates on company policies and procedures.
10. Handle customer inquiries and complaints in a timely and professional manner.
11. Stay up-to-date on industry trends, competitors, and customer preferences.
12. Ensure compliance with company policies and procedures, including loss prevention and safety protocols.
13. Assist with hiring, training, and evaluating team members.
14. Create a positive and inclusive work environment that promotes teamwork and collaboration.
15. Continuously seek opportunities to improve department operations and customer experiences.

According to JobzMall, the average salary range for a Department Manager: Service & Styling in McLean, VA, USA is $45,000 - $60,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual.

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.