Customer Service Associate

Welcome to Urban Outfitters, where style, creativity, and customer satisfaction are our top priorities. As a Customer Service Associate, you will play a crucial role in providing exceptional service to our valued customers. We are looking for passionate individuals who are dedicated to delivering a positive and personalized experience to every customer who walks through our doors. If you have a strong passion for fashion, excellent communication skills, and a desire to exceed customer expectations, we want you on our team. Join us in creating a one-of-a-kind shopping experience at Urban Outfitters.

1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
2. Provide excellent customer service by assisting customers with their inquiries, needs, and concerns.
3. Have a strong understanding of the products and services offered in order to accurately and effectively answer customer questions.
4. Process transactions accurately and efficiently using the point-of-sale system.
5. Maintain a clean and organized store environment to create a pleasant shopping experience for customers.
6. Stay up-to-date on current fashion trends and product knowledge to assist customers with styling and outfit suggestions.
7. Build and maintain relationships with customers to ensure their satisfaction and increase customer loyalty.
8. Handle customer complaints and resolve issues in a timely and professional manner.
9. Collaborate with team members to ensure smooth operations and provide support as needed.
10. Meet and exceed individual and store sales goals by actively engaging with customers and promoting products.
11. Maintain a positive and professional demeanor while representing the Urban Outfitters brand.
12. Continuously seek opportunities to improve the overall customer experience and provide feedback to management.
13. Adhere to all company policies and procedures to ensure a safe and efficient work environment.
14. Attend and actively participate in meetings and training sessions to enhance job knowledge and skills.

According to JobzMall, the average salary range for a Customer Service Associate in Atlanta, GA, USA is $23,000 to $38,000 per year. This range can vary depending on the specific company and the level of experience of the individual. Additionally, factors such as benefits and bonuses may also affect the overall salary for this position.

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.