Customer Service Associate

"Are you looking for a dynamic and exciting opportunity in the retail industry? Look no further! Urban Outfitters is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a brand known for its unique and trendsetting fashion, we are dedicated to providing exceptional service to our valued customers. If you have a passion for fashion and a strong desire to create a positive shopping experience for others, we want to hear from you! Join us and become a part of our vibrant and inclusive community at Urban Outfitters. "

1. Provide exceptional customer service to ensure a positive shopping experience for all customers.
2. Greet and assist customers with their inquiries, including product information, pricing, and availability.
3. Process customer transactions accurately and efficiently, including cash handling and credit card transactions.
4. Maintain a clean and organized sales floor, including restocking shelves and merchandising products.
5. Stay up-to-date on current fashion trends and product knowledge to effectively assist customers in their shopping experience.
6. Handle customer complaints and concerns in a professional and timely manner, striving to find a satisfactory resolution.
7. Collaborate with team members to achieve sales goals and provide support during busy periods.
8. Follow all company policies and procedures, including safety and security measures.
9. Participate in training and development opportunities to enhance customer service skills and product knowledge.
10. Foster a positive and inclusive work environment by promoting teamwork, respect, and diversity.
11. Uphold the Urban Outfitters brand image and values while representing the company to customers.
12. Help maintain inventory accuracy by conducting regular stock checks and reporting any discrepancies.
13. Continuously strive to improve the customer service experience and provide feedback to management on ways to enhance it.
14. Take on additional tasks or responsibilities as assigned by management to support the overall success of the store.

According to JobzMall, the average salary range for a Customer Service Associate in Orlando, FL, USA is between $23,000 and $37,000 per year. This range can vary depending on factors such as experience, education, and the specific company or industry the associate is working in. Some companies may offer additional benefits and incentives, such as bonuses or commission, which can also affect the overall salary range.

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.