
Customer Service Associate
Urban Outfitters is seeking a dependable and motivated Customer Service Associate to join our team. The ideal candidate must have excellent communication and interpersonal skills, as well as a passion for providing our customers with superior service. Our Customer Service Associate will be responsible for responding to customer inquiries, resolving customer complaints, and assisting with all aspects of store operations. If you have the required qualifications and are eager to join our team, we would love to hear from you!Required Qualifications:-2+ years' experience in customer service, retail, or hospitality-Strong problem solving and active listening skills-Proficiency in Microsoft Office Suite-Ability to work in a fast-paced environment-Excellent written and verbal communication skills-Ability to prioritize tasks and multi-task in a timely manner-Positive attitude and an eagerness to learn and grow with the company
Ability To Work Independently And As Part Of A Team
Knowledge Of Customer Service Principles And Practices
Excellent Verbal And Written Communication Skills
Strong Problem-Solving And Decision-Making Abilities
Ability To Adapt To A Fast-Paced Environment
Proficiency In Computer And Technology
Ability To Handle Multiple Tasks And Prioritize
Previous Experience Working In Customer Service Or Retail
Quality Assurance
Communication
Product knowledge
Listening
Empathy
Organization
Patience
Problem-Solving
Adaptability
Multi-tasking
customer-oriented
Interpersonal
Attention-To-Detail
Conflict-Resolution
Rapport-Building
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Associate in Washington, DC, USA is $25,000 to $45,000 per year. It is important to note, however, that the salary range can vary depending on the level of experience, qualifications, and other factors.
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Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

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