Urban Outfitters

Customer Service Associate

Urban Outfitters

Washington, DC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Urban Outfitters is seeking a dependable and motivated Customer Service Associate to join our team. The ideal candidate must have excellent communication and interpersonal skills, as well as a passion for providing our customers with superior service. Our Customer Service Associate will be responsible for responding to customer inquiries, resolving customer complaints, and assisting with all aspects of store operations. If you have the required qualifications and are eager to join our team, we would love to hear from you!Required Qualifications:-2+ years' experience in customer service, retail, or hospitality-Strong problem solving and active listening skills-Proficiency in Microsoft Office Suite-Ability to work in a fast-paced environment-Excellent written and verbal communication skills-Ability to prioritize tasks and multi-task in a timely manner-Positive attitude and an eagerness to learn and grow with the company

Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Customer Service Principles And Practices

  • Excellent Verbal And Written Communication Skills

  • Strong Problem-Solving And Decision-Making Abilities

  • Ability To Adapt To A Fast-Paced Environment

  • Proficiency In Computer And Technology

  • Ability To Handle Multiple Tasks And Prioritize

  • Previous Experience Working In Customer Service Or Retail

Required Skills
  • Quality Assurance

  • Communication

  • Product knowledge

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • customer-oriented

  • Interpersonal

  • Attention-To-Detail

  • Conflict-Resolution

  • Rapport-Building

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in Washington, DC, USA is $25,000 to $45,000 per year. It is important to note, however, that the salary range can vary depending on the level of experience, qualifications, and other factors.

Additional Information
Urban Outfitters is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2023
Apply BeforeMay 22nd, 2025
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About Urban Outfitters

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

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