Urban Outfitters

Customer Service Associate

Urban Outfitters

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Urban Outfitters, we are looking for a motivated, customer-oriented individual to join our team as a Customer Service Associate. In this role, you will be the face of our company, providing excellent customer service and creating a welcoming atmosphere for our customers. We are looking for someone with strong verbal and written communication skills, attention to detail, and the ability to multitask in a fast-paced environment. If you’re passionate about helping others and delivering a great customer experience, we’d love to hear from you!

Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Ability To Remain Calm Under Pressure

  • Ability To Multitask

  • Ability To Work Well In A Team Environment

  • Proficiency In Microsoft Office

  • Excellent Interpersonal And Communication Skills

  • Pleasant And Professional Telephone Manner

  • Previous Customer Service Experience

  • Excellent Problem-Solving And Conflict Resolution Skills

Required Skills
  • Communication

  • Listening

  • Empathy

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Organizational

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

  • Diplomacy

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in Boston, MA, USA is $28,057 to $37,071. This range is based on salaries reported by current and former employees who have held the position of Customer Service Associate in Boston, MA.

Salaries for Customer Service Associates in Boston, MA, vary depending on experience and the specific company. Employers may offer higher salaries for Customer Service Associates with higher levels of knowledge and experience. Additionally, salaries may vary according to the size of the company, the region, and the industry.

Additional Information
Urban Outfitters is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Urban Outfitters

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started