Urban Outfitters

Customer Service Associate

Urban Outfitters

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Urban Outfitters is looking for a passionate, customer-oriented Customer Service Associate to join our team. We are looking for a friendly individual who is excited to deliver exceptional customer service and create a positive shopping experience for our customers. The successful candidate will have excellent communication and interpersonal skills, as well as a knack for problem-solving and a desire to exceed customer expectations. The ideal candidate must also be organized, detail-oriented, and able to work in a fast-paced environment. The Customer Service Associate will be a key point of contact for our customers and will be responsible for managing customer inquiries, resolving customer issues, and providing exceptional customer service. The Customer Service Associate will also provide support to our sales team and contribute to the overall success of the store.

Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Multi-Task

  • Ability To Work Independently

  • Knowledge Of Customer Service Principles

  • Proficiency In Ms Office

  • Friendly And Professional Attitude

  • Problem-Solving Skills

  • Ability To Follow Instructions

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • Positive

  • Listening

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Answering

  • Tactful

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in Portland, OR, USA is $35,000-$45,000 per year. Depending on experience, education, and other qualifications, the salary range may be higher or lower.

Additional Information
Urban Outfitters is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Urban Outfitters

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

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