Urban Outfitters

Customer Service Associate

Urban Outfitters

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Urban Outfitters is looking for an enthusiastic and customer-focused Customer Service Associate to join our team. We are looking for an individual with excellent interpersonal skills, a passion for helping others, and a commitment to delivering exceptional customer service.The ideal candidate should have a minimum of one year of customer service experience, be proficient in Microsoft Office, and be highly organized with great problem-solving skills. We are looking for someone who is a great communicator and is able to maintain a positive attitude when dealing with challenging customer situations.If you are a people person with a strong work ethic, a desire to help others, and a commitment to providing the best customer service possible, we want to hear from you!

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Ability To Multi-Task

  • Ability To Remain Calm Under Pressure

  • Proven Customer Service Experience

  • Proven Track Record Of Problem Solving

  • Knowledge Of Urban Outfitters Product Lines

  • Computer Literacy

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Conflict Resolution

  • Compassion

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Resourcefulness

  • Interpersonal

  • Diplomacy

  • Attentiveness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in New York, NY, USA is between $25,000 and $55,000 per year. Salaries may vary depending on experience, qualifications, and location.

Additional Information
Urban Outfitters is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2023
Apply BeforeJuly 20th, 2025
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About Urban Outfitters

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

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