UPS

User Specialist

UPS

55 Glenlake Pkwy NE, Atlanta, GA 30328, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Facilitates meetings to achieve desired results (e.g., timelines, metrics, goals, etc.). Supports field users by providing information to increase understanding of changes and enhancements to systems. Collaborates with cross-functional groups to dsocument broad business requirements and to obtain end user approval. Interfaces with internal and external customers, staff, and teams to gather business requirements and to maintain system enhancements. Provides information for problem identification and resolution to meet compliance requirements. Interacts with cross-functional groups to address business issues and to ensure resolution. Provides timely problem resolution to ensure project timelines are met. Assists with audits to ensure compliance of user access to UPS applications.

Where is this job?
This job is located at 55 Glenlake Pkwy NE, Atlanta, GA 30328, USA
Job Qualifications
  • Ability to work in a fast paced environment

  • 2 years of related experience

  • Familiarity with SQL queries and statements, Oracle BI, mainframe environment, and MS Sharepoint a plus.

Required Skills
  • User Acceptance Testing

  • MS Access

  • Problem resolution skills

  • Time Management Skills

  • Documentation review skills

  • PowerPoint skills

  • Microsoft Office 2013 suite

Soft Skills
  • Strong organizational skills

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Attention to detail and accuracy

  • Verbal and Written Communication

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a User Specialist in 55 Glenlake Pkwy NE, Atlanta, GA 30328, USA is between $51,000 and $73,000. This range is based on the salary data for jobs with similar titles and skills in the same area.

Additional Information
UPS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 23rd, 2022
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About UPS

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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