UPS

The UPS Store Retail Store Manager - Austin, TX.

UPS

West Lake Hills, TX 78746, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to The UPS Store, where innovation and customer service meet to provide unparalleled retail experiences. We are seeking a dynamic and driven Retail Store Manager to join our team in Austin, TX. As a leader in the retail industry, we are looking for someone who is passionate about creating a positive and efficient work environment, while also delivering exceptional customer service. If you are a proactive problem-solver, with a strong background in sales and management, and a desire to be part of a thriving company, then we want to hear from you. Join us at The UPS Store and become a key player in our success.

  1. Oversee and manage daily operations of The UPS Store in Austin, TX.
  2. Create and maintain a positive work environment for all employees.
  3. Foster a culture of exceptional customer service and ensure all customer needs are met.
  4. Develop and implement strategies to drive sales and meet or exceed sales goals.
  5. Train, coach, and mentor staff to provide high-quality service and increase sales.
  6. Monitor inventory levels and order necessary supplies to maintain adequate stock.
  7. Handle customer complaints and resolve issues in a timely and professional manner.
  8. Ensure compliance with company policies and procedures.
  9. Create and implement marketing initiatives to increase brand awareness and drive sales.
  10. Develop and maintain relationships with customers to promote repeat business.
  11. Analyze sales data and provide reports to upper management.
  12. Monitor and manage store budget and expenses.
  13. Conduct regular staff meetings to communicate company updates and ensure team alignment.
  14. Stay up-to-date with industry trends and make recommendations for improvements to the store.
  15. Collaborate with other store managers and corporate team to share best practices and drive overall company success.
Where is this job?
This job is located at West Lake Hills, TX 78746, USA
Job Qualifications
  • Previous Retail Management Experience: The Ideal Candidate For This Role Should Have At Least 2-3 Years Of Experience In Managing A Retail Store, Preferably In A Similar Industry.

  • Strong Leadership Skills: The Ups Store Retail Store Manager Should Be Able To Effectively Lead And Manage A Team Of Employees, Providing Guidance, Motivation, And Support As Needed.

  • Excellent Communication And Customer Service Skills: As The Face Of The Store, The Retail Store Manager Must Have Excellent Communication Skills And Be Able To Provide Exceptional Customer Service To Maintain Customer Satisfaction And Loyalty.

  • Knowledge Of Ups Products And Services: It Is Important For The Retail Store Manager To Have A Good Understanding Of Ups Products And Services In Order To Effectively Promote And Sell Them To Customers.

  • Organizational And Problem-Solving Abilities: The Ups Store Retail Store Manager Must Be Highly Organized And Have Strong Problem-Solving Skills To Effectively Manage Store Operations And Address Any Issues That May Arise.

Required Skills
  • Financial Planning

  • Inventory Management

  • Communication

  • Marketing Strategy

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Team Leadership

  • Sales management

  • staff training

  • Multi-Task

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a The UPS Store Retail Store Manager - Austin, TX. in West Lake Hills, TX 78746, USA is $40,000 - $60,000 per year. This may vary based on factors such as experience, location, and job responsibilities. Additionally, the salary may also include bonuses and benefits.

Additional Information
UPS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 5th, 2025
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About UPS

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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