UPS

Mail Innovations Operations Supervisor

UPS

Grand Rapids, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and detail-oriented individual with a passion for leading and developing a team? Do you thrive in a fast-paced and dynamic work environment? If so, then UPS has the perfect opportunity for you as a Mail Innovations Operations Supervisor.As a Mail Innovations Operations Supervisor at UPS, you will be responsible for overseeing the daily operations of our mail innovations process. This includes managing a team of employees, ensuring efficient and timely processing of packages, and maintaining quality standards. We are looking for a dedicated and motivated individual to join our team and help us continue to deliver exceptional service to our customers.To be successful in this role, you must have previous supervisory experience, strong communication and problem-solving skills, and the ability to adapt to changing priorities. A high school diploma or equivalent is required, and a college degree is preferred. Additionally, you must be able to lift up to 70 pounds and stand for long periods of time.If you are ready to take on a challenging and rewarding role with a global leader in logistics, then apply now to become our next Mail Innovations Operations Supervisor at UPS.

  1. Oversee and manage the daily operations of the mail innovations process at UPS.
  2. Lead and develop a team of employees to ensure efficient and timely processing of packages.
  3. Ensure quality standards are met and maintained in all aspects of the mail innovations process.
  4. Monitor and track productivity and performance metrics to identify areas for improvement and implement solutions.
  5. Train and mentor employees to ensure they have the necessary skills and knowledge to perform their duties effectively.
  6. Communicate effectively with team members, other supervisors, and management to ensure smooth operations and address any issues or concerns.
  7. Adapt to changing priorities and adjust staffing and workflow as needed to meet business demands.
  8. Maintain a safe and clean work environment, following all safety protocols and company policies.
  9. Collaborate with other departments and teams to improve processes and enhance customer service.
  10. Uphold company values and promote a positive work culture.
  11. Stay updated on industry trends and advancements to continuously improve operations.
  12. Conduct regular performance evaluations and provide feedback and coaching to team members.
  13. Ensure compliance with company policies, procedures, and regulations.
  14. Lift up to 70 pounds and stand for long periods of time as needed.
  15. Represent UPS in a professional manner and serve as a brand ambassador for the company.
Where is this job?
This job is located at Grand Rapids, MI, USA
Job Qualifications
  • Strong Leadership Skills: As A Mail Innovations Operations Supervisor, One Must Possess Strong Leadership Skills To Effectively Manage And Lead A Team Of Employees In A Fast-Paced Environment.

  • Knowledge Of Mail Operations: A Strong Understanding Of Mail Operations, Including Sorting, Processing, And Delivery, Is Essential For This Role. This Includes Knowledge Of Usps Regulations And Procedures.

  • Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial In Ensuring Accurate And Timely Processing Of Mail. This Includes The Ability To Identify Errors And Implement Corrective Actions.

  • Communication Skills: Excellent Communication Skills, Both Written And Verbal, Are Necessary For Effective Coordination With Team Members, Management, And Other Departments.

  • Problem-Solving Abilities: The Ability To Think Critically And Make Quick Decisions Is Essential In Resolving Issues Or Challenges That May Arise During Mail Processing. This Includes The Ability To Analyze Data And Develop Solutions To Improve Operational Efficiency.

Required Skills
  • Quality Assurance

  • Process Improvement

  • Communication Skills

  • Project Planning

  • Data Analysis

  • Logistics Management

  • Time Management

  • Problem Solving

  • Inventory Control

  • customer service

  • Team Leadership

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Mail Innovations Operations Supervisor in Grand Rapids, MI, USA is $42,000 - $55,000 per year. This may vary based on the specific company and level of experience of the individual.

Additional Information
UPS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2024
Apply BeforeMay 22nd, 2025
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About UPS

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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