Mail Innovations Operations Supervisor

As the Mail Innovations Operations Supervisor at UPS, you will play a vital role in the efficient and timely delivery of mail and packages to our customers. You will oversee a team of dedicated employees and ensure that all operations are running smoothly and effectively. We are seeking a driven and experienced individual with a strong background in operations and logistics to join our dynamic team. If you are a natural leader with a passion for innovation and a commitment to excellence, we want to hear from you!

1. Oversee and manage the day-to-day operations of the Mail Innovations department at UPS.
2. Lead and motivate a team of employees, providing guidance, support, and feedback to ensure high levels of performance and productivity.
3. Develop and implement efficient processes and procedures to streamline operations and improve overall efficiency.
4. Monitor and analyze productivity and performance metrics, identifying areas for improvement and implementing solutions to increase efficiency.
5. Ensure timely and accurate processing of mail and packages, meeting or exceeding customer expectations.
6. Train new employees on department procedures and policies and provide ongoing training and development opportunities for existing team members.
7. Maintain a safe and organized work environment, adhering to all safety protocols and procedures.
8. Collaborate with other departments and teams within UPS to ensure smooth and seamless operations and customer satisfaction.
9. Stay up-to-date on industry trends and advancements in technology, and make recommendations for implementing new processes or tools to improve operations.
10. Serve as a point of contact for customer inquiries and concerns, resolving issues in a timely and professional manner.
11. Communicate regularly with upper management, providing updates on department performance and making recommendations for improvement.
12. Maintain accurate records and reports of department activities, including inventory levels, staffing, and productivity.
13. Lead by example, demonstrating a strong work ethic, excellent communication skills, and a commitment to excellence.

According to JobzMall, the average salary range for a Mail Innovations Operations Supervisor in Irvine, CA, USA is $44,000 - $62,000 per year. This may vary based on the specific company and the individual's experience and qualifications.

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.