International Account Manager
Welcome to the world's largest package delivery company! At UPS, we are committed to providing our customers with exceptional service and solutions. As an International Account Manager, you will play a vital role in our global operations by managing and growing key accounts. We are seeking a results-driven, customer-focused individual with a strong understanding of international trade and logistics. If you are passionate about building relationships, driving business growth, and being part of a dynamic team, we want to hear from you!
- Establish and maintain strong relationships with key international customers.
- Develop and implement strategic account plans to drive business growth and increase revenue.
- Act as a primary point of contact for assigned accounts and provide exceptional customer service.
- Collaborate with cross-functional teams to ensure seamless delivery of services and solutions.
- Conduct regular business reviews with customers to identify areas for improvement and address any concerns.
- Stay updated on industry trends and international trade regulations to provide valuable insights to customers.
- Identify new business opportunities and work to expand the company's international customer base.
- Monitor and analyze account performance and provide regular reports to senior management.
- Handle and resolve any issues or disputes with customers in a timely and professional manner.
- Represent the company at international trade shows and events to promote our services and build brand awareness.
- Continuously seek ways to improve processes and enhance the overall customer experience.
- Collaborate with sales and marketing teams to develop effective strategies for attracting and retaining international customers.
- Maintain accurate records of all customer interactions and transactions in the company's CRM system.
- Adhere to company policies, procedures, and compliance standards at all times.
Fluency In Multiple Languages: As An International Account Manager At Ups, You Will Be Responsible For Managing Accounts From Various Countries And Regions. Fluency In Multiple Languages, Such As Spanish, French, And Mandarin, Will Allow You To Effectively Communicate With Clients And Understand Their Needs.
Knowledge Of Global Logistics And Shipping: A Strong Understanding Of Global Logistics And Shipping Processes Is Essential For An International Account Manager At Ups. This Includes Knowledge Of Customs Regulations, International Trade Agreements, And Shipping Documentation.
Experience In Sales And Account Management: The Role Of An International Account Manager At Ups Involves Building And Maintaining Relationships With International Clients. Previous Experience In Sales And Account Management Is Crucial In Order To Successfully Negotiate Contracts, Identify New Business Opportunities, And Maintain Customer Satisfaction.
Strong Communication And Interpersonal Skills: Excellent Communication And Interpersonal Skills Are Vital For An International Account Manager At Ups. You Will Be Working With Clients From Diverse Backgrounds, As Well As Collaborating With Cross-Functional Teams Within Ups. The Ability To Effectively Communicate And Build Relationships Is Key To The Success Of This Role.
Flexibility And Adaptability: The International Business Landscape Is Constantly Evolving, And As An International Account Manager At Ups, You Will Need To Be Able To Adapt To Changes And Challenges. A Flexible And Adaptable Mindset Will Allow You To Navigate Different Cultures, Time Zones, And Business Practices, And Ensure The Smooth Operation Of International Accounts.
Strategic Planning
Time Management
Negotiation skills
Multitasking
customer service
Relationship Management
Market analysis
Cross-Cultural Communication
Problem-Solving
Sales Strategy
Supply Chain Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a International Account Manager in San Francisco, CA, USA is between $76,000 and $130,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Additionally, bonuses and other forms of compensation may also play a role in the overall salary package for an International Account Manager in San Francisco. It is best to research the specific company and job listing for a more accurate salary range.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started