UPS

International Account Manager

UPS

Grand Rapids, MI, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the exciting world of international shipping! At UPS, we are seeking a highly motivated and experienced International Account Manager to join our team. As an International Account Manager, you will play a critical role in managing and growing our international business relationships. This is a dynamic and fast-paced role that requires strong communication skills, a strategic mindset, and a passion for building long-lasting partnerships. If you have a proven track record in sales, a deep understanding of global logistics, and a desire to excel in a global organization, we want to hear from you. Join our team and be a part of our mission to connect businesses and communities around the world through innovative shipping solutions.

  1. Manage and grow international business relationships with a focus on increasing sales and revenue.
  2. Develop and implement strategic plans to expand the company's international presence and market share.
  3. Serve as the primary point of contact for international clients, providing exceptional customer service and support.
  4. Collaborate with cross-functional teams to ensure seamless execution of international shipping operations.
  5. Conduct market research and analysis to identify potential new business opportunities and develop targeted sales strategies.
  6. Build and maintain strong relationships with key stakeholders, including customers, suppliers, and partners.
  7. Monitor and track sales performance, identify areas for improvement, and implement corrective actions as needed.
  8. Keep up-to-date with industry trends and developments in international shipping and logistics.
  9. Act as a brand ambassador for UPS, promoting the company's values and services to potential clients.
  10. Demonstrate a deep understanding of international shipping regulations, procedures, and compliance requirements.
  11. Prepare and deliver presentations to clients, highlighting the benefits of UPS's international shipping solutions.
  12. Travel domestically and internationally to meet with clients and attend industry events.
  13. Meet and exceed sales targets and contribute to the overall growth and success of the company.
  14. Provide regular reports and updates to management on sales performance, market trends, and client feedback.
  15. Continuously strive to improve processes and procedures to enhance the overall customer experience.
Where is this job?
This job is located at Grand Rapids, MI, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, International Business, Or A Related Field.

  • Minimum Of 5 Years Of Experience In International Sales Or Account Management.

  • Strong Knowledge Of Global Trade Regulations And Customs Procedures.

  • Excellent Communication And Negotiation Skills, With The Ability To Build And Maintain Relationships With Clients From Diverse Cultures.

  • Proficiency In A Second Language, Preferably One Commonly Used In International Business Such As Mandarin, Spanish, Or French.

Required Skills
  • Contract Management

  • Supply Chain Management

  • Negotiation

  • customer service

  • Relationship Building

  • Team Leadership

  • Market analysis

  • Problem-Solving

  • Sales Strategy

  • Global Logistics

  • Multicultural Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a International Account Manager in Grand Rapids, MI, USA is $80,000 - $100,000 per year. This can vary depending on the industry, company size, and individual experience and qualifications.

Additional Information
UPS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2024
Apply BeforeMay 22nd, 2025
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About UPS

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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