Customs Brokerage Representative

Welcome to UPS, where we pride ourselves on delivering exceptional service and solutions to our clients. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Customs Brokerage Representative. In this role, you will play a crucial role in the timely and accurate processing of customs documentation for import and export shipments. If you are a self-starter with a strong understanding of customs regulations and a passion for providing excellent customer service, we want to hear from you. Join our dynamic team and take your career to the next level with UPS!

1. Process customs documentation for import and export shipments in a timely and accurate manner.
2. Ensure compliance with all customs regulations and laws.
3. Communicate effectively with clients to provide them with exceptional service and solutions.
4. Collaborate with other team members to resolve any customs-related issues.
5. Stay up-to-date with changes in customs regulations and procedures.
6. Maintain accurate records of all customs documentation and transactions.
7. Provide guidance and support to clients regarding customs requirements and processes.
8. Coordinate with government agencies and third-party vendors as needed.
9. Identify areas for improvement in customs processes and procedures, and suggest solutions.
10. Maintain confidentiality of all client information and transactions.
11. Assist in training new team members on customs processes and procedures.
12. Participate in team meetings and provide updates on customs-related issues.
13. Ensure customer satisfaction by responding promptly to inquiries and resolving any complaints.
14. Prioritize and manage workload to meet tight deadlines.
15. Uphold UPS's standards of professionalism, integrity, and quality in all interactions with clients and colleagues.

According to JobzMall, the average salary range for a Customs Brokerage Representative in Phoenix, AZ, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as years of experience, education, and specific job responsibilities. Some companies may also offer commission or bonus opportunities for Customs Brokerage Representatives.

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.