UPS

Customs Brokerage Representative

UPS

Grand Rapids, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are seeking a highly organized and detail-oriented individual to join our team as a Customs Brokerage Representative at UPS. In this role, you will be responsible for facilitating the efficient and compliant movement of goods across international borders. The ideal candidate will have a strong understanding of customs regulations and procedures, excellent communication skills, and a passion for providing exceptional customer service. If you thrive in a fast-paced, collaborative environment and have a strong desire to help businesses succeed in the global market, we encourage you to apply for this exciting opportunity.

  1. Facilitate the movement of goods across international borders in a timely and compliant manner.
  2. Ensure all customs regulations and procedures are followed accurately and efficiently.
  3. Maintain a high level of organization and attention to detail in all aspects of the job.
  4. Communicate effectively with clients, colleagues, and customs authorities to resolve any issues or concerns.
  5. Provide exceptional customer service to clients, addressing their needs and concerns promptly and professionally.
  6. Stay updated on changes in customs regulations and procedures to ensure compliance.
  7. Collaborate with team members to develop and implement efficient processes and procedures.
  8. Manage and maintain accurate records of all customs documents and transactions.
  9. Proactively identify and resolve potential issues or delays in the customs clearance process.
  10. Handle any post-clearance audits or inquiries from customs authorities.
  11. Continuously seek opportunities for process improvement and efficiency.
  12. Maintain confidentiality and professionalism when handling sensitive information.
  13. Participate in training and development opportunities to enhance knowledge and skills.
  14. Adhere to company policies and procedures at all times.
  15. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Grand Rapids, MI, USA
Job Qualifications
  • Familiarity With Customs Laws And Regulations: The Ideal Candidate Should Have A Thorough Understanding Of Customs Laws And Regulations At Both National And International Levels.

  • Strong Communication Skills: Effective Communication Is Crucial For A Customs Brokerage Representative As They Need To Interact With Various Stakeholders Such As Government Agencies, Clients, And Colleagues.

  • Attention To Detail: Customs Brokerage Requires Meticulous Attention To Detail To Ensure Accurate And Timely Completion Of Customs Documents And Compliance With Regulations.

  • Multitasking Abilities: A Customs Brokerage Representative Is Often Responsible For Handling Multiple Shipments And Clients Simultaneously. The Candidate Should Be Able To Prioritize And Manage Their Workload Efficiently.

  • Experience With Customs Software: Knowledge Of Customs Software Such As Automated Commercial Environment (Ace) And Electronic Data Interchange (Edi) Is Essential For A Customs Brokerage Representative To Facilitate The Smooth Flow Of Customs Clearance Processes.

Required Skills
  • Supply Chain Management

  • Attention to detail

  • customer service

  • Problem-Solving

  • Trade Compliance

  • International Trade

  • Documentation Expertise

  • Tariff Classification

  • Customs Clearance

  • Freight Forwarding

  • Import Regulations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customs Brokerage Representative in Grand Rapids, MI, USA is $40,000-$60,000 per year. However, this can vary depending on factors such as experience, company size, and job responsibilities. Some Customs Brokerage Representatives may earn higher salaries, particularly those with extensive experience and a strong track record of success in the industry. Additionally, certain industries, such as logistics and transportation, tend to offer higher salaries for Customs Brokerage Representatives.

Additional Information
UPS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About UPS

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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